Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"aspects of the move were very good"
"responded to all my questions"
Very nice friendly trustworthy office & all the removal staff. I enjoyed our talks. They kindly responded to all my questions. Fast, efficient & a safe! They kept me informed with everything I needed to know. I would highly recommend to everybody . Conroys show great respect & provided me with all my needs. Everything was on perfect timing. Conroys are the best! Thank you to all involved with my move from Nelson to Hamilton.
"loaded our belongings really carefully"
The guy in charge (sorry we can't remember his name) was outstanding. He was very professional and encouraged the other two men to work hard. They loaded our belongings really carefully and we had no breakages or damage. They unloaded quickly and consulted with us all the time about where to put boxes and furniture. We were very pleased they were very speedy. Thanks
"everything went smoothly"
Great company everything went smoothly and furniture arrived all in excellent condition.
"delivered today safely and on time"
My shipment of heirloom items arrived in Australia as outlined in the shipping advice. Karen at Conroys Australia kept me informed at every step during the customs and quarantine clearance process. The shipment was delivered today safely and on time. Excellent service-well done.
"would have got a 5 star but"
You would have got a 5 star but when i offered my husbands services to help unload at our end I didn't realize he would have to lift a heavy steel ramp which knocked the wind out of him as he is not as fit as he once was....smile...
Excellent service otherwise and really happy with the move..
Regards Sandy
"The move was excellent"
The move was excellent apart from the damage to the two doors of the fridge freezer.
"Four stars given because..."
Four stars given because the delivery van leaks water. Simply not good enough. Lucky because only cartons that contain items which water will not effect were wet. Conroy staff worked well and placed most items where directed. However many boxes were/are stacked upside down. limited unpacking has occurred as the shipment is currently in private storage. therefore potential damage is unknown. One item has rubbing damage to two corners and will be photographed in due course. This has resulted from poor packing originally.
"very professional organisation"
as always , all good, you have a very professional organisation. regards Richard
"If you want the best phone Conroy"
Very good service, took good care of my furniture, three very nice people on the job, was very surprised at how cheap the cost was for 3 staff and a large truck, now how expensive everthing is theses day. If you want the best phone Conroy. It was a very easy company to deal with.
"take the hassle out of the move"
We have used Conroys three times now and would recommend them , they take the hassle out of the move always on time and friendly, price wise the best, keep up the good work team.
"The men that moved us in were outstanding"
The men that moved us in were outstanding, 1 helped me install the washing machine and they were very obliging.
One cane table was crushed, and we were waiting from. 9 until 2 for them to come. It came to $7,000 to move 3 crates and store 2 which still seems very pricey, there is no flexibility about going in to pull stuff out or sort it out.
Hi team, We may use you again as aspects of the move were very good - including the prompt and professional quotation and listing, timing of pick up and delivery, the care and time taken in wrapping everything and unpacking/unloading. However 5 plus boxes of ours got very wet (the ones near the front of the truck due to a leak) and a couple were quite crushed as a result. Fortunately nothing in the boxes were damaged. My road bike however was squashed and the front fork and breaks were badly damaged beyond repair meaning I need to purchase a new bike. Perhaps more care is needed with these delicate items. The truck was also a bit dirty on pick up and could have done with a clean. I have some photos that I can email you to illustrate. We didnt use your comprehensive insurance because it was about $100 more expensive than another quote. We now have to make a claim and pay the $250 excess for this one item. Perhaps this could also be more competitive.Thanks and I look forward to your reply.