Customer Reviews

We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.

4.4 from 18,121 reviews

91%

Of clients surveyed said they would use Conroy Removals again

90%

Of clients surveyed said they would recommend Conroy Removals to others

5 Stars

Review for Moving Locally submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

Also good thank you.    Janne

" process of moving my stuff was smooth"

Review for Moving to NZ submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

The whole process of moving my stuff was smooth, precise and very friendly.

4 Stars

Review for Moving to NZ submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:

"Not sure what happened, but very disappointed"

Review for Moving Around NZ submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

The furniture arrived with major damages.  It appeared that everything had been "compressed".  The boxes were squashed from the top, even the ones marked as FRAGILE.

The dryer, microwave and fridge have large dents in them. The newly refurbished dining room table has a chunk of wood broken out. Our dressing table’s drawers were broken off.   At least three of the lampshades are broken.  Some of the wooden ornaments are broken.

My mum’s mobility scooter must have had something dropped on it as the front guard is completely broken and the basket crushed from the top.

Not sure what happened, but very disappointed. 

Response from Conroy Removals:
Dear Katie, Thank you for taking the time to complete our customer review. We are very sorry to hear of all the damages sustained during your move. This is very alarming! Management will conduct an invetsigation to understand how this occurred. In the meanwhile our Claim Manager will see to processing your claim as soon as possible. Sincerely - Conroy Removals

"Very organised Customer Services"

Review for Moving Locally submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

Very organised Customer Services, efficient and timely response to request for a quote and a great, cooperative and friendly team on the truck. Unfortunately the rather sharp phone call asking for payment spoiled it, moving day is very stressful and a gentle reminder would have been more friendly.

"A very good job"

Review for Moving Overseas submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

A very good job, with the New Zealand office excelling. A minor hiccup at the Australian end with paperwork requirements, but Daniel Kull at the Auckland office sorted out the problem admirably - he is a great asset to your team.

Response from Conroy Removals:
Dear Desmond, Thank you very much for providing us with your useful feedback, it is greatly aprpeciated. Kind regards - Conroy Removals

5 Stars

Review for Moving Locally submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:

"Everything arrived and Garry was graet"

Review for Moving Around NZ submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

Everything arrived and Garry was graet. Would like to know the details on how many cubic metres so when I use conroys next time I can give exact amount to be moved. 

Thanks Lucy

4 Stars

Review for Moving to NZ submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:

"efficient and very professional"

Review for Moving Locally submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

The two guys who moved our furniture were friendly, efficient and very professional.

"You've been great to deal"

Review for Moving Locally submitted on 8/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

You've been great to deal with from Sydney to napier then storage while our renovation happened our thanks and would certainly recommend "The Conroys Team" dave and sam 132 waghorne st..ahuriri

"No hidden costs"

Review for Moving to NZ submitted on 7/02/2016
How would you rate your overall experience?:
Would you use our services again?:
Would you recommend our services to others?:
Feedback:

Constant contact all the way. No hidden costs. Pick and delivery fast and efficient. Thank you.

Pages