Customer Reviews

We really appreciated the willingness of the two guys who moved us. They were really polite and very helpful under difficult conditions. I also appreciated the generosity of the Company to go out of their to move books and boxes to an other site. A huge thank you as I didnt know what we would have done. Please say thank you to everyone involved

King sized bed - 8 of 12 bolts arrived.  At least all the hardware was taped to a piece of the bed.  (Managed to buy the correct missing bolts)

3 TVs.  Not a wire in sight.  (Have found all the wires, finally.  Still missing one wire, 30 m long, for Internet connection?  I'm sure it is somewhere, just haven't gotten through the every box)

Outdoor table.  No hardware.  I repeat NONE.  I think I have bought the correct bolts for part of it.  Don't know if it is possible to buy the second type, that has a metal tube that inserts in to the wood, that the bolt screws into. 4 I've bought and 8 unknown.  ( bought correct bolts, so everything is set up)

Clothes from closets,  all folded into boxes, with no paper protection.  Some note never folded, just look like they were dumped in.  What happened to boxes where the clothes remained hanging?  Wrinkles that will have to be sent to the dry cleaners to be pressed out.

Thousands upon thousands of beads that were in small drawers in white square cubes (like storage chests), taken out and packed....somewhere.  Cubes wrapped, empty, and placed into boxes.  Makes for double the boxes.  Tubes of beads, in a stand, over 250 tubes, taken out and packed somewhere.  I've found the stand....

Chests of drawers, emptied and shipped.  Again doubling the space required for shipping.

A box with one item, and an empty laundry basket.

A box with plastic storage baskets, empty, and on top of that barbells fully weighted. Also, in the box, two pairs of shoes, just thrown in.

Also, a board, just a plain board, that the tv sat on.  Seems to have not made the journey.

The packers were freaked about how much stuff to pack, and yet they doubled their work load, by emptying drawers.    

I could continue, as every time I look in a box, I find some other bit of ..... that makes me mad all over again.  We have moved many times, and never, never have we struggled so much on the receiving end.

The only item to be packed by Conroy did not get packed, because there was no packaging material brought along. This in turn was then the reason, why the container wouldn't be locked for storage (until the item was properly packed). After 4 months we have happily received our property back from storage - with the only unpacked item still unpacked. In addition we learnt that somebody else's commercial goods were put into our container when shipped to Nelson. In hindsight I'm wondering about the safety and security of my goods while in Conroy's care - not a good feel, even though it seems so far that all got back to us in good condition.

The fact that the boxes were owner packed and owner insured, I felt that the movers were not as careful with the packages as they might have been if they were insured through the company. I haven't as yet opened the box of breakables that was dropped to see if anything was broken. Also heavy boxes were stacked on top of a box marked very fragile when placing them in the house. All and all the company was prompt to help us when our circumstances had changed and the guys were all cheery and willing to help and we thank them for their hard work.

The two guys in Auckland were great and professional, as was the gent in Christchurch. Everything went smoothly and all of our items arrived with no fuss. Our stuff was moved quickly and with no hassle.

The only complaint I have is that something heavy was obviously placed on top of our two computers (marked fragile). Both had a small bow in the case and one's chassis had bent enough to allow two hard drives to pop out on one side. BUT, nothing was damaged (except the case, which is superficial and easily bent back). Inside, everything worked fine after being put back together (though I'm double-glad I removed the gpus before boxing them up for shipping). I wouldn't hesitate to use Conroy again, but would make sure I more clearly labeled the contents of "Fragile" boxes to give the people a better idea of what they can and can't do.