Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"A few things were broken"
Perfect for our Move
2 men and a truck was perfect for our move. Only one load and the men did a little bit extra which was appreciated.
Absolutely Nothing Damaged
Delighted with how simple moving with Conroys was. Absolutely nothing including heirloom china, crystal and travel momentos was damaged. The team msnaged the largest truck I've ever seen down a difficult driveway and all furniture was placed quickly and carefully. Scott was excellent in providing our quote and came back to confirm our contents. Well worth the investment!
4 Stars
"friendly and accommodating"
We found the removal crew friendly and accommodating. They were complimentary about our organization but we had a lot of bulky furniture and it was hard work! After 30 years of living in our farmhouse, it was a huge move for us but the crew helped to eliminate any stress and it turned out to be a happy day!
We appreciated the attention and service given by the manager, Rodney, prior to leaving 'Worlingham'
"took care with all the furniture"
staff were friendly and polite. They were carefull not to damage our ex home and took care with all the furniture. It was a wet day rugs were used to avoid any soiling of carpets.
Poor Communication on Delivery
Was happy with all your services apart from communication on delivery, was told between 930-1000am, truck ended up being there just after 1pm, was a bit of a hassle as had booked a little hire truck to move some items from storage unit to our house, so half day hire turned into full day hire, and also packaging on big tv was a bit rough but visually seems ok, but have no way to test this at this stage. But all in all I'm happy with the overall job and would use you guys again just needed a better communication on delivery side of it and it would have been a perfect job, anyway thank you guys at Conroy
"ery fast follow up from my intial request"
Very fast follow up from my intial request for a quote, great response and well priced quote for our move (not the cheapest - but 2.5 cheaper than the dearest quote we recived). The guys doing the move were very fast workers and made it look easy. They didnt damage anything which is a huge improvement on the last company we used two yrs prior. Great service at delivery end the next day, very helpful with unloading and even made a few suggestions how to fit everything into the new (smaller place). Well done!
"dissatisfied with the level of communication"
I chose Conroy for this particular move because of previous positive experience, but on this occasion I was dissatisfied with the level of communication from the Christchurch branch office in response to my queries about a number of matters, the detail of which can be discussed separately with Conroy Movers.
The service level of household chattel packing this time was not of the same high standard as in 2014, although the two men who carried out the removal and delivery did a good job.
A few things were broken and dented in the move . We pay to have our things moved by professionals. The team who loaded the items were great the team who unloaded it at destination were the ones who broke things .