Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
"The entire process was easy and effective"
"A lack of communication regarding start times"
A lack of communication regarding start times - I had to ring the local office and find out when the packers would be at our place. Also, uplifting was meant to start at 8.30am on moving day, but the truck didn't arrive until 1pm, which made it very tight time-wise for us to clean the house after the furniture had been moved out.
Packing was excellent - so far nothing broken has been found.
5 Stars
"The whole process was very easy"
I've always recommended Conroys to friends. The whole process was very easy.
5 Stars
5 Stars
5 Stars
Well Done 
"Looked after our possessions respectfully"
Positive teams of guys. Good sense of humour. Looked after our possessions respectfully. They were on time and worked really hard, especially given that both shifts were two storey. Office team good to deal with as well and did everything they said they would. Nothing to improve on. Thanks Conroys, job well done on our fourth shift with you.
"fantastic"
Brownie and his helper were fantastic
4 Stars
"Very fast"
Very fast, efficient and professional service.
"courteous and very helpful throughout the process"
We were amazed how easy the whole moving process was, from the initial inspection to the actual removal day. All staff were courteous and very helpful throughout the process and their expertise was very apparent. While we lacked small items extensive packing materials were provided and paintings, lazy boys, mirrors etc were well packaged and wrapped by the removal men. Our furniture was loaded carefully into a container for storage at Conroy's facility, and I have no doubt all will be delivered great condition when required.
The entire process was easy and effective from getting the quote to having questions answered . The removal and delivery teams were both professional and friendly. All up your service is excellent and the below points are things that would simply round out the service fully.and really set you apart.We have found that an item was missed on the inital uplift on the 27/1/16 - It was collected but not listed on the paperwork and subsequently not delivered. The item in question is a 2 person tent in a round flat green bag around 1 metre in diameter. If this could be located and returned to us it would be much appreciated. On delivery a large rectangular flat box with box # 107 was in the truck but was not for us so went back on it, perhaps these 2 items got mixed up?
After the uplift we found the sliding door that was used to transport several heavy items out was sticking and found the metal at the bottom had been bent from a trolley with a heavy load going over it. Perhaps issue metal cover steps to prevent this?
We had the delivery day set to be the 2nd or 3rd of February and were told we would be contacted a day or two before delivery to confirmtime but didn't get contacted till about 11am on the 2nd for delivery that day after 3pm which was ok but a little more notice would be helpful.
Many thanks for all the work though as we are very happy with things.
Andrew