Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
4 Stars
4 Stars
I was a little irritated when the guys turned up and they had no idea about the furniture I wanted collected from 2 stores - I had specifically sent through invoices so they had everything they needed. I called Conroys and the man I spoke to was very helpful and said it would be sorted, and it was.
Matt and Josh were very pleasant. They both introduced themselves, worked quickly and were a credit to Conroys - great staff.
"very very good prompt and staff very friendly and polite"
I have to say I found the service very very good prompt and staff very friendly and polite,I would not hesitate to use this service again.
"working well together as a team"
As always the staff were helpful and excellent working well together as a team.
"Cost effective service but possibly under staffed"
Cost effective service but possibly under staffed. Not all of my effects were wrapped properly due to the packing staff running out of time. However all the guys were polite, hard working and fit.
If contracted staff are brought in they need some training so that they don't damage the furniture.
4 Stars
"The whole move was easy and took a lot of stress away"
Sharna was very helpful and answered all my queries with warm support. The two men who picked up my stuff were efficient, friendly and good sorts. They checked with me any possible problems before they occurred. The whole move was easy and took a lot of stress away from me.
"everything arrived safelty with no breakages"
The service provided by Conroy's was very professional. From the time our furniture was collected and then delivered, everything was handled very smoothly. Our furniture and belongings were packed very well and everything arrived safelty with no breakages. Many thanks to all involved.
"very pleasant to deal with"
Move was a great deal but I fear this was at expense of other things.
PS4 Controller has gone missing after the move, not sure what happened with it. But it was in the lounge and I was had advised I wanted to transport the playstation myself.
Also truck wasn't large enough to take all of our belongings, so I had to arrange for the rest of our stuff to be moved by family.
At one stage I caught one of the local contractors dragging a set of shelves across a polished wooden floor! Not like it was heavy or anything. This was unacceptable! I had to ask him to not drag any furniture again. Luckily there was no scratching on the wooden floor as the shelves were quite light. However there was some scratching on the lino!
In saying all that, all the people I have dealt the staff were all very pleasant to deal with, very friendly.
"the whole process with Conroys is smooth and easy"
Hello Conroys, what a wonderful company to deal with!The Tauranga Team Rocks!! Firstly to chat with Sue, always a pleasure, then a follow-up with Doug, on-time, very positive and keen to find a solution, and then the arrival of the truck and boys, (Jase and Adam) very positive and enthusiastic. I have used Conroys on many occasions and thoroughlly enjoyed every move thanks to them. Its such a stressful time.. and yet the whole process with Conroys is smooth and easy! This company must have a great culture, its very evident as a client. Many thanks Conroys! With gratitude ... Katie Jones
"All-in-all we were very impressed"
For 2 1/2 days we had two very pleasant guys packing up at our place. On the day of packing the container two other guys arrived. We were amazed about the speed this all happened and the professionalism of stacking it all in the container. They managed to get everything in. Only just... So that also means that the estimate for our shift was spot on. Communication with the company has been very good. We also like to stress that the dealings with the Dutch company 'Hazeleger Verhuizingen' was also outstanding. They kept us very well informed. At the end it turned out that we got the keys to our new home on 1st February and the container arrived at our house on Tuesday 2nd. All-in-all we were very impressed. Thanks!!!
The only negative I have is that I had to ring the day before to find what time the moving men would be arriving.