Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery Flexible
Better Labelling Needed
If re-using boxes, better labelling/naming would help
Respectful Movers
Mover guys were nice to deal with and respectful. Not a lot of damage. Just some superficial dents in some furniture. It would have been good if more guys had turned up on the pick up day as progress was very slow for the first 3 hours until more guys arrived. Plenty of help at delivery so drop off was fast.
Great Service All Round
The Admin staff member in the Hawkes Bay was delightful given there had been a glitch between the electronic confirmation and the order being received by the admin/Ops teams, I was then transferred to the Ops person in Porirua and he was amazing (I’d offer him a job on my team in a heart beat) . The removal guys were fantastic also, what a great service all round!! This could have easily gone bad but for the excellent ‘can do will do’ attitude provided by the Ops person who took my call.
Tim
Pleasant and Efficient Communication
If it all goes as smoothly as our previous move with Conroy we will be more than satisfied. Carolyn is a lovely person to deal with - pleasant, efficient & a great communicator.
"very straight forward process to moving"
From start to finish, Conroy Removals provided a great service and very straight forward process to moving. Thank you.
Just a couple of issues (not for publish on website). In the packing stage at Hamilton, Victoria, in October, upon unpacking this week I found that the wooden bed head and bed end had been wrapped together, with nothing between them - there had been a little bit of rubbing/ marking on the wood, but nothing major. The other issue is that somewhere in the transport phase between Hamilton, Vic and Taupo, NZ, one of the wooden dinning chairs had had it's leg snapped off. The chair was well package, it had obviously had pressure applied at some point and it snapped off - I should be able to mend it.
Finally, when the movers dropped off the furniture in Taupo on Monday, they said that you can come back to pick up all of the plastic wrap that the furniture was wrapped in - if so, would this be possible?
Once again though - thanks for a great service. Much appreciated.
Awesome Service
Awesome service! Very efficient & friendly guys who were so polite & a pleasure to deal with.
"transparent and efficient"
Had such a bad experience with Biddulphs, the service from Lynn Douglas is brilliant, transparent and efficient. Thank you Conroy for delivering our home.
Very Professional
Fantastic job done both from the guys in Christchurch and the deliver guys in Wellington very professional thank you
No TV box
I paid for TV box and when my TV turn up at my house it only had wrapping paper around it. So I should get a refund.
Great to deal with and they were very flexible in the event of our changing circumstances