Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersWell Skilled
3 Stars
1. communication is poor, the 2 people taking care of documentation don't talk to each other and ask for the same documents repeatedly rather than going through their files because "there are too many". We had emails saying our containers were ready and found out they weren't and vice versa several times. This delayed delivery about 8 weeks. Although to be fair, I do not know how much of that was delays in the sea. It seemed knowing there were delays in the sea Conroy should have been more communicative and eager to help us get our things.
2. Long delays in getting delivery aside from the above. They were missing a whole container when the guys showed up to assemble (and they werent prepared, no tools) so they wasted most of the day (parts missing) to find out the container was actually there but they didn't know where. We had to put our furniture back together ourselves because its been weeks that they were supposed to return to finish up, some of that was the holiday break but I think it's been excessively long. We still have things in crates and haven't been able to complete our insurance forms for damage which are limited in time. We have had to call repeatedly for updates for delivery which is uncomfortable.
3. Most of the guys they use are very nice and will do what they can to help but a couple of them rush through and I had to go back and straighten up their work and put in missing screws for my kids beds, (major things) etc. Some of them were very good, in particular Sanchez (not sure his name, thin guy with tattoos) was very thorough with assembly, worked hard and was very receptive/friendly, constantly asking for things to do.
5 Stars
Very Professional and Efficient
Your three guys who did the job for us were excellent. Very professional and efficient. Very happy with the service. Thankyou.
Extremely Motivated Crew
Awesome crew, friendly and extremely motivated for the job.
4 Stars
Nice one, cheers.
Detailed Timeframe Needed
I didn't choose your company myself, my overseas company choose to use your services to get my container content to my destination in NZ. Would have prefered more details and info from you, like a more detailed timeframe and details about the whole process, and like which item will be inspected, was there any treatment necessary and so on... so now all these boxes are at the back in the storage because I only got this info after I had to ask you ...also, it is rainy season in NZ North Island, my content was repacked into two containers by your company, your team had to repack it from container to container and then into my storage...so all items got wet twice...just because someone elses content used the first part of the container... could have been planned better.... also some boxes had no sticker anylonger or two stickers...for our next container in the future probably also the overseas company might choose you... that is why choose us/recommend us should be I don't know.
Bent Over Backwards
Thank you to all the Conroy's team from John and the staff in Australia who bent over backwards to make the move as smooth as possible to the guys at the NZ end who kept me informed of every little movement of my goods. I would wholeheartedly recommend Conroy's to anyone planning an overseas move.
5 Stars
Flawless and Stress-Free
The move was flawless and stress-free. Packaging boxes were provided timely and at the right quantity. Excellent job.
Noy only shifted Conroys Removers a full houslot for us, they shifted a brand new houslot our clients have comissioned with us. Everything was packed malticously in blankets from small furniture fronts to huge bench tops and whiteware. It was uplifted at our workshop in Nelson and shifted to Alexandra, even with a special weekend delivery requirement fullfilled. The team is professional, well skilled and friendly. We will use the service of Conroys Removers for all our future custom made deliveries to our clients.
Thank you for a great servive
Annett - Living Design