Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"Packing took longer than initially indicated"
"Easy and quick communication"
Easy and quick communication, still waiting on other quotes to come in and we have already moved.
"Nothing broken"
We were moved by Chase Zac and Daniel.
They all worked efficently and well.
It was disappointing that the truck allocated was too small do the trip in one load ... which added to our costs
The men however did a wonderful job in moving our belongings.
Nothing broken and all ending up in the correct room
Thank you
5 Stars
"Terrible service received"
Terrible service received. Our furniture was not packed professionally and got damaged/broken while in transit. The packers did not bring any tools along with them and used the car key as a screwdriver. Our big bedroom mirror has not arrived and still waiting for it to be delivered.
5 Stars
4 Stars
The service was spread over two days: packing and uplifting. I thought the packers weren't up to the usual Conroy standard (I have used your service three times now). One, in particular, was very slow and when I went to clean up after the move I found one of the drawers were not completely packed and one of the cupboards hadn't been touched. So pot lids are now separated from pots. When the movers came in on Friday (Steve, Peter and Ben) expecdting it all to be done they were taken aback how much there was still left to do. Because I have used your service before I could tell on the first day that this wasn't your usual approach and was feeling nervous. The three guys were amazing and Steve remembered moving me before. The packers need more training. They were friendly. Other feedback: Texting confirmation is fiddly. Could this be automated so the I don't have to re-enter the phone or job number.
"Nothing was a problem, nothing damaged"
Phil and Hux were excellent to deal with. They are real assets to your business. Nothing was a problem, nothing damaged, and the job was done in an acceptable timeframe. Will happily use Conroys again. Kind regards, Shaun McPherson.
"Awesome service right from the initial visit"
Awesome service right from the initial visit to prepare a quote through to the move - everyone was friendly, professional and patient. Great experience - we'll definitely recommend conroys to others and use you again
Packing took longer than initially indicated. This could have been prevented by having more staff packing on first day. This delay prevented us preparing house as we would have liked before builder started his work.