Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"nothing broken"
"completely taken care of"
Really nice job guys all the way through the entire process thank you, Laura-Jayne is a lovely front-line ambassador for Conroy, really helpful, accessible and responsive. The pick up and delivery guys were excellent also, communicative, on time and also really obliging and helpful. This was a potentially tricky remotely-arranged pick up and delivery from Westport to Auckland with multi-contacts, all completely taken care of by your great team. Thanks again and well done, Ross
"stress free move"
Thank you for the opportunity to rate our experience with Conroy's
We shifted from Auckland to Cooks Beach Whitianga and we were very impressed with the total service from the team at Conroy's. The team of Steve and Henry were great and we were very impressed with efforts to ensure items were packed and secured correctly and the placement of boxes and furniture etc when we arrived at Cooks Beach. Having been involved in numerous staff as a General Manager Steve and Henry must be a tremendous asset to Conroy's. Thanks for a stress free move. Bob and Claudia
"FRIENDLY SERVICE"
GOOD FRIENDLY SERVICE ALL ROUND. THANK YOU!!
"obliging and well mannered"
All staff were helpful obliging and well mannered. Top service from top people.
"staff were very helpful"
Very satisfied with the service so far. Both the packers and the loaders were helpful and efficient. I would have liked to have seen a little more communication prior to the actual packing date regarding exactly what to expect.I also found most of the on-line forms extremely complicated and difficult to complete. When contacted about this your staff were very helpful.
"excellent service"
The computer desk had some wood chipped off at two of the feet, but other than that excellent service.
"willing to help with the extra items and questions"
I asked what we should do with our sets of drawers, empty them or keep them full. Customer Service said keep them full as they would wrap them and carry them or take the drawers out if it was too heavy. I didn't notice until they'd been moved to our new house that the drawers had been taped shut with sellotape which when I removed it a few hours later removed some of the varnish. I would have preferred to have removed the drawers rather then have them taped which is why I called to ask how it was done (which turned out to be different than I was told). Customer Service staff and removal staff were nice, polite and professional, willing to help with the extra items and questions.
5 Stars
"Super friendly guys and all the people"
Super friendly guys and all the people I spoke to in the office efficient, helpful and friendly. This is my third "load" and I would be happy to use Conroys again (but not for a while hopefully!!!!!)
"Very pleased with the overall move"
Very pleased with the overall move. However, some of the packing left much to be desired, like a petrol can in with linen. However, found staff very curteous and friendly.
No we were very happy with the process, nothing broken so that also helps!