Customer Reviews

We have used Conroys several times over a period of years and will continue to use them. Any problems that have arisen have been quickly remedied.

Great service.All our items arrived in good condition.Large items/furniture packed really well by conroy.Nothing damaged on arrival. I would recommend conroy.

Hi David, Thanks for the opportunity to provide feedback. First off, your staff experiance was top notcch. Quoting in Napier was prompt and efficient and provided me with a price bracket that worked for me.

Brisbane end was also pretty good, with great email contact at every stage. Your Brisbane office was smart and new, but not very well laid out to deal with a lot of customers. There were three or four seperate customer groups in the office/reception and waiting times were way too long, considering the number of staff on site. Everybody was hidden out in a back office?

My only other comment lets your handling staff down. In Napier all my goods were bubble wrapped. Among these I had three clear plastic bins of goods, but two of these had been dropped and were broken, breaking the glass picture frames inside one.

I would have rated you much higher if this damage had not happened

Rod

Quote and booking process was smooth. Christchurch end was very good, 2 guys both friendly loaded the furniture with care. Palmerston  North end was not so great, one guy on his own meant we had to carry most of the furniture to the house ourselves, just lucky my sons where there at the time, i don't think it is good practice to expect one guy to be unloading heavy couches etc on his own, health and safety wise, it's no wonder he had the personality of a dead fish.  Overall though the goods arrived in good order and customer service was helpful when I called to check etd, some sort of online tracking would be an improvement for the future.