Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Very friendly and obliging movers"
5 Stars
"start to finish there were no problems"
I moved from Brisbane to Napier and found the service to be great. From start to finish there were no problems. I emailed my queries and the response was quick. My things arrived promptly and everything was still in great condition. Thanks to everyone at Conroys for making a big move that little bit easier by providing a great service..
"The truck was late and there wasn't enough people"
The truck was late and there wasn't enough people loading the truck, hence it took 7 hours to load. By the end of the day the guys were stuffed and care slipped.
"Not a happy experience"
I was sold a shared container being told that there are ships leaving weekly from Perth to NZ and that i would have my goods within 6-7 weeks in the quote it stated 7-9 weeks but i was told that was worst case scenario. I agreed to this type of shipment based on what the rep had told me. I left NZ the day of shipment and no one had ever contacted me about if the goods had left or the anticipated departure date. I had to chase Conroy only to be told that my goods had not left after a month from up lift. Then when the goods did arrive into Port it has been over a week and still no goods in sight. Not a happy experience at all considering we are hiring furniture now at our own cost and every week we are out of pocket.
"organised and professional"
The three guys the did the move were fantastic. Jesse the lead was organised and professional and everyone worked diligently and carefully. So impressed. They were a credit to your company.
"stressful transition"
From start to finish I could not fault Conroys service in our recent move. The two men packing and unpacking the truck communicated well, worked tirelessly, and had a great friendly attitude. Thank you for making a stressful transition easier. Regards Grant Wilson-Bramwell.
"communication need looking at"
Conroys were late picking up my goods and consequently I missed the ferry. They were also late dropping g off my goods. I was inconvenienced as when I tried to find out when they were turning up on both occasions I couldn't get a clear answer. Their time frames and customer communication need looking at.
"made what could have been a stressfull day so easy"
Thanks to the lovely young team that helped me move last Friday to my Retirement Village. You made what could have been a stressfull day so easy for me. Very professional and efficient. Many thanks.
"very professional"
Jay(?), The team leader on our job, was excellent and very professional
"impressed with the efficient and capable way our removal was done"
We were very impressed with the efficient and capable way our removal was done and also with the communication about the whole venture.
A couple of items broken on the journey took longer than we expected to fix though.
Very friendly and obliging movers, a pleasure to deal with. Only negative which they corrected once I said something, was that they started moving good wooden furniture without ensuring there was blankets/padding between the furniture and the moving trollys.. Also we were meant to get a large truck and got a smaller one which meant 2 trips instead of only one..