Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"weekly updates along the way"
"Strongest point is flexibility"
Excellent move of a medium size office. Strongest point is flexibility and working around my Clients needs.
5 Stars
4 Stars
"Staff on both ends were polite and professional"
Staff on both ends were polite and professional and worked quickly but with care. Arrived on time and managed expectations well. Have already recommended to others.
Only challenge was related to uploading large scanned documents for administration.
"All was arranged in time and in professional manner"
Great service. All was arranged in time and in professional manner.
The only problem I had was misscommunication for payment for storage in Auckland. I was willing to pay the storage by invoice as I had no automatic debit order payment ability at my bank. It took several emails back and forward to convince your company to do so.
Other than that - great service - thank you
"respect to our goods was top notch"
Your movers are excellent! The respect to our goods was top notch. You should be proud of the team who did our move!!!
"Overall a shocking experience"
Overall a shocking experience, poor service in Sydney with items left in cupboards and goods damaged through carelessness and neglect. The delivery team in Auckland were great but the office support staff were hopeless and even though we had items both damaged and missing we were the ones that constantly had to chase to get the issues resolved, and it felt like no one at Conroy cared, even when eventually were forced to escalate our complaint to the general manager based in Napier.
5 Stars
"great communication pre delivery"
Friendly and helpful delivery driver and great communication pre delivery, thanks
"took the stress out of our retirement move"
Can't speak highly enough of the team at Conroys - from the first contact, to receiving the quote, to the packing, pick up, and delivery, the service was exemplary. All staff were professional and friendly. They took the stress out of our retirement move.
Thanks Guys, It was so good to get all my personal belongings over from Australia to New Zealand. Very happy to get weekly updates along the way. Great work, have recommended my friends and family to contact you. Kind Regards, to all your staff, Great mate, Ausie Anthony.