Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent Service
"Friendly & helpful"
Cheerful, hardworking & efficient team. Friendly & helpful.
"communication is excellent"
Conroys have always been very helpful and their communication is excellent. The guys doing the loading and unloading were excellent and friendly, a great job well done thank you Claire Hollis
"did an excellent job"
You guys did an excellent job, thank you very much.
Broken TV
Had my TV in a TV box well wrapped with blankets and it got smashed.
Excellent Service
From the time of our first enquiry to the time of our relocation, every team involved at each stage gave excellent efficient service. We would not hesitate to use your services again,
Very Long Wait
Your front desk staff in Napier were excellent, however the rest of the moving process was very poor. Firstly, you forgot that you had made an appoointment to come to my house on the 2nd December 2017, and I had to ring up to ask when the removable men were coming. Three hours later they turned up, then was asked why my boxes were not sealed and ready to go. I was told to leave them open for staff to view contents before sealing. Was also told that certain items would be packed in my home before removal. They were not. One gentleman just about dropped my sewing machine, before I could tell him how to carry it.
I did not receive at any stage a copy of my inventory and someone failed to sent the Brisbane depot a copy of my Australian declaration form. Communication was very poor, with myself having to ring up NZ from Aussie to find out how long before my goods were to leave NZ. The whole process took 66 days from start to finish. A VERY LONG WAIT!!!!
0
However on arrival at Brisbane, I could not fault their service. Good communication and excellent service.
I would not recommend Napier Conroy Removals, unless their services improve!!
"service and times specified to our new home was spot on"
Your service from Perth was outstanding. Your service and times specified to our new home was spot on. Sadly your main man had a fall from the truck with left him incapacitated to work for the rest of the move. The company surely did as best as they could but I was required to do a full day of stripping out boxes which sadly wasnt what I paid for.
1 Star
Great Company
Great Company. Great Service. Highly recommend to others.
Excellent service, I’m pleased that I selected Conroy :)