Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"left a sour taste"
3 Star Move
I was helping a friend move house. She has a disability and needed full support. It took the 2 young men a little while to get there heads around things but once they had, they did a good job.
"This was our first move in 28 years"
This was our first move in 28 years so there was a lot we either didn't know or had forgotten. Firstly Wellington Nicky was excellent - the boys rang as arranged and turned up as arranged. Napier not so good - I gave instructions for them to call me and to come to the first gate. I was rung the day before advising an arrival time of 9:30 - they turned up at 8:00 at the second gate. This caused a good half hour of fluffing around as the neighbours stock had to be moved and gates unlocked. The truck then had to be manoeuvred to the first gate. Stress that could have been avoided. The Napier boys did a very professional job of unloading. The bulk of our furniture had existing scrapes and scratches but we weren't too bothered by a few more. However seeing your cream leather sofa had been dragged along a hard surface was disappointing that and a seriously munted tallboy drawer had me wondering about the respect your employees paid to our furniture. On a whole the shift went well but it was spoilt by some attention to detail.
"helpful and considerate"
Excellent service. Friendly, polite and efficient persons, They were helpful and considerate of me as I was by myself and at 79 years of age needed a lot of help.
Careful and efficient
The men who moved our house puit in a tremendous effort moving heavy furniture, carefully and efficiently.
5 Stars
"nothing was a problem"
From the first call, right through the moving experience, Conroy's have been absolutely outstanding to deal with. The team of packers and movers were such lovely guys - ably led by Tim. Tim has the most infectious laugh, and all the guys were delightful - they were a dream team. They made the whole process (especially when getting access to the new house was delayed) easy and stress-free. Sandra and Kyle calmed my nerves on the day of settlement and they were totally relaxed about the delay and said they'd put more guys on the unload job - nothing was a problem. I can't speak highly enough of my experience. Conroy's rock!
5 Stars
5 Stars
"Very good"
Very good, other than how long it took to load up - 9am to 3pm seemed excessive.
"delivery was excellent"
the pickup was really good. the delivery was excellent.
"highly recommend"
Great service lovely staff highly recommend
While overall Conroy s movers were fine , communications with Caroline Watt and relevant others was excellent the botch up between Wellington and Motueka left a sour taste . Felt sorry for emplyees when wrong container turned up . However Conroys rep this end handled the embarrassing situation extremely efficiently , and while the delay wasnt costly it was most inconvenient . A first for Conroy ?
Richard and Marg