Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"Excellent service from start to finish"
"great dealing with the same people"
We have dealt with Doug Elliot and staff many times over the years, our recent uplift of our home contents was well communicated and a smooth pack and uplift. One of the many things we enjoy is how we have dealt with the same staff several times. Sue Colin and the guys packing have been with the company along time. It’s great dealing with the same people.
Furniture Damaged
Very dissapointed as furniture had got dented chipped and scraped. I have had a few moves with other companies and never had this much damage.
5 Stars
"delivery time was askew"
I would like to mention the delivery time was askew. When pick up date is 30th January and delivery was made 13th February. I see there is a process but that process could definately be adjusted in order to provide a faster more accurate delivery time frame. I am fortunate my mother was available to be at the house when the delivery arrived as I was not. This had all come down to the suggested time frame. Kolby is very polite and modestly competent in his position. Unfortunately for the delivery, commitments prevented me from being present to provide feed back. Suprises me there is only one man on the job.
4 Stars
Rreally appreciate Nick at the Auckland Depot tracking down one of my unique pot plants that did not arrive with the others.
4 Stars
4 Stars
"such a disappointment"
We have used your services before and been more than happy. This time has been such a disappointment. We are missing items; 3 desks have been trashed to the point of unusability; some artwork pieces have been cracked; items that were already packed have been unpacked and packed badly in other boxes while the boxes we had had been used again so that we are struggling to find small items; an artwork containing an amethyst had been deliberately deconstructed and requires hours of work to repair; a painting easel had been shattered and the parts taped back; we are missing our electric lawnmower, a weed eater, and our garden tools; someone cleverly wrapped up a pile of your wrapping paper and filled a packing box with it; we are missing parts for our waterbed which may consequently mean being a new bed; we still have no manifest to see what was packed and are still waiting for a call back. On top of this, the accounts person tried to charge us a further delivery charge which makes us wonder if I have been double charged on my previous moves.
Excellent service from start to finish communication was great and very affordable and competitive shippjng costs. Will be using this company again to ship my car back to NZ in July. Keep up the great work guys!!