Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Extremely professional company to deal with"
Let down in Auckland
The Guys who delivered the furniture in Haverlock North were excellent. Could not fault them. Please pass on my thanks.
Unfortunatley the guys at pick up weren't so great. Did not take great care when loading items and some goods arrived broken and scratched. I think it was Matt who unloaded he took some photos. I have used Conroy's before when I moved from Christchurch to Auckland and had no problems. I would use you again but not in Auckland.
It is dissapointing Auckland let you down. Your service Christchurch and Hawkes Bay was fantastic.
Kind regards
Wendy
"Packed it well"
Loved the service on both ends! Very helpful. Packed it well. Highly recommend!!
One Item Damaged
I would have rated 5 stars but there was one item damaged. This has been written on the final report we signed at the job completion. Other than that the service and the guys were great.
4 Stars
"treated our belonging with respect"
Very happy, the gentalmen where very helpful an treated our belonging with respect.
"Amazing packing"
Nothing broken. No damage. Amazing packing. Courteous staff. Great comuncation from BOTH offices re pickup and delivery. Very impressed.
"Excellent service from start to finish"
Excellent service from start to finish. All departments I dealt with were professional and proactive. The delivery team were friendly and very helpful.
4 Stars
5 Stars
"absolutely great customer service"
Conroys on the Australian side were awesome, absolutely great customer service from the packers to being kepted up to date with the progress of our container, then NZ side informed us of arrival etc but once inspection was done and I was advised it have been cleared etc I had to call Conroys to chase up delivery day, then on delivery day the packers were 2 hrs!!! late arriving ( I can understand being held up in traffic etc for up to an hour but 2 hrs was pretty slack with me doing the chasing up not me being updated by Conroys) the guys who unpacked our stuff were great & very efficient and friendly (Ricky & Darcey) but then arranging for the packaging to be collected I had to chase up Chris with several calls, even with leaving messages etc. When they did come the guys did a great job and thought it was a good service to collect & recycle the boxes and packaging used. All in all found Conroys great, well done and have already recommended Conroys to fellow Kiwi's returning back to NZ soon. "Thank you" Kind regards Alaina
Couple of Broken Items
One table lamp broken and one lampshade torn off . Otherwise no problems at this stage of the unpacking process..
How will this be compensated?
Excellent service from start to finish. Extremely professional company to deal with. Having them do everything took the stress out of the move. Would certainly recommend them!!