Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
"best company we have dealt with"
Professional and Friendly
Great team that came to our house!! Very professional and very friendly
4 Stars
If I get the empty boxes collected as promised then the rating becomes 5 star
Great Experience
Great experience - very helpful and able movers, nothing was a bother. The whole move was organised and made our move easier.
5 Stars
Overall Positive
My overall experience was very positive with Conroy. Friendly communication from the drivers and office folk. I had an unusal load being transported and I felt you guys took my concerns for my belongings onboard and were willing to pick up and transport unweildy items. The only niggle was the driver in CHCH said he would place fragile stickers on them, he didn't and the bottoms of the metals plates covering had been damaged so they had been slid along the floor rather than carried which I had asked not to happen. I do appreciate that they are going through a number of different handlers so the message my have gotten lost. Over all I am happy.
"fun to be around"
The guys that did the job were genuinely good buggers. They were repsectful of the property and our possession plus they obviously enjoyed the work as they were light hearted and fun to be around.
Good But Delivery Delayed
First of all our pickup from Australia was good the guys were friendly, then we had to pay for the service before we even left Australia and had to borrow the money. I was told initially that our gear would not be leaving until 1 August (pickup was 10 July ) so we said OK and we would get it no later than 18 August.We moved of course thinking that we would have it in about two weeks after that. Then we got an email to say it was leaving on the 8th August, and arriving in Auckland on the 15th. We received no explanation as to why it was a week late leaving Melbourne. Then I was ringing up at least every week to see where it was, and it was an extra 2 days late, arriving on 17th August. I had to send an email first to ask if we could have it before the 31st as we have visitors arriving and they can't sleep on the floor, if I had not asked about this we probably wouldn't have received it until 31st, which would have been 10 days after arrival. We would like to know why it left a week later from Australia, and why it takes 7 to 10 days to Deliver it when it was customs and quarantine cleared before it arrived. The guys were delivered it were very good and friendly
Great communication , pleasant and helpful staff. By far the best company we have dealt with in quite a few moves.