Customer Reviews

I would like to mention the delivery time was askew. When pick up date is 30th January and delivery was made 13th February. I see there is a process but that process could definately be adjusted in order to provide a faster more accurate delivery time frame. I am fortunate my mother was available to be at the house when the delivery arrived as I was not. This had all come down to the suggested time frame. Kolby is very polite and modestly competent in his position. Unfortunately for the delivery, commitments prevented me from being present to provide feed back. Suprises me there is only one man on the job.

We have used your services before and been more than happy. This time has been such a disappointment. We are missing items; 3 desks have been trashed to the point of unusability; some artwork pieces have been cracked; items that were already packed have been unpacked and packed badly in other boxes while the boxes we had had been used again so that we are struggling to find small items; an artwork containing an amethyst had been deliberately deconstructed and requires hours of work to repair; a painting easel had been shattered and the parts taped back; we are missing our electric lawnmower, a weed eater, and our garden tools; someone cleverly wrapped up a pile of your wrapping paper and filled a packing box with it; we are missing parts for our waterbed which may consequently mean being a new bed; we still have no manifest to see what was packed and are still waiting for a call back. On top of this, the accounts person tried to charge us a further delivery charge which makes us wonder if I have been double charged on my previous moves.

The intial booking pocess was great, however, we were told that we would be advised the day prior to pick-up that we would be told what time the truck would arrive. Essential info in our case as 1 hour travel time was required for us to be there. I could not reach anyone until 6am morning of, which was very frustrating. Also, truck was then 2 hours later than the time given. The men doing the job were friendly, quick and professional. Would use service again, but wouldn't rely on Conroy to contact me with truck time, or rely on truck to turn up at stated time.

Mike and Grayson were efficient and friendly and very easy to have in the house when we were packing up.

The whole team performed our move promptly and with minimal fuss - highly recommend them.