Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFaultless
"wonderful helpful experience"
have already filled in feedback for this move it was not the wonderful helpful experience that you promote
1 Star
Pretty good service, the move was great and only one glass was broken, no complaints there. When they turned up they didn't seem/ act very professional (to be honest looked half asleep.....), didn't introduce themselves etc. Also a couple of days later I remembered a box and a clothes rack that wasn't moved. How can they leave stuff in the van at the end? and more importanty, (as we know we were the only house move of theirs that day) why didn't they call us up and return it? and why didn't anyone at Conroy call us the next day? We were very disappointed by this and if we'd never remembered we would be none the wiser and we still wonder if anything else is missing.... I could have used Cool moves for a fraction of the cost.
Great Price
Great service at a great price.... you can't ask for more than that!
5 Stars
Most Impressed
We are most impressed with the three men lead by Mike who moved us last Friday. Nothing was too much trouble to Mike and his men we can’t thank them enough for how careful and professional they were.
We hold certainly recommend Conroys .
Many thanks
Lyn and Dave T
"Will always use Conroys"
I have used Conroys for a few moves and have always been more than happy with the service provided.
Penny who has organised three of our moves is extremely pleasnt and easy to deal with, nothing is ever a problem.
The same can be said for the removal and packing staff.
Will always use Conroys. thanks team
5 Stars
Great service
"very personable and obliging"
Found the personnel very personable and obliging. At both ends the truck was late - in pick up it was around 2 hours late which meant that the second removal firm had to wait. Nothing was lost but the leg of an expensive leather lounge suite was damaged. Currently putting in a claim form.
"less than satisfactory"
I am really unsure whether I would use your service again if there were an alternate available, my experience of moving goods from Auckland was apalling, your Napier office on the other hand, were very good and promised and delivered good service (apart from a few breakages) on our local move but again the move from Napier to Hamilton with only 12 items was not without incident, we were told to expect delivery about 4 to 5pm on Monday 12th, we rang twice to make sure of times, were then surprised by your driver turning up at about 1.40pm without chaning the time with us, lucky there was someone there to take delivery of goods, but the luckiest thing was that there were 2 young lads there who could offload the goods as the single driver you sent was not able to, this is ridiculous as your service included "Delivery to destination and placement of items", this did not happen we had to move all the stuff into the rooms oursleves, very unsatisfactory. Your service is not cheap, it therefore needs to be good and you need to do what you say you will, but 2 out of 3 of experiences with you in last 3 or 4 months have been much less than satisfactory, great shame.
2 Stars
5 Stars
Maybe give packing list to customer at the start so they can tick things off. I signed for 26+ packages, but couldn’t be 100% they are all there. I’m sure they are, but it would be easier to tick them off a delivery note as they are brought in.
Absolutely excellent! From the initial on site quote, to the Packers and then the movers the service was faultless!