Customer Reviews

The truck arrived an hour late wirh no contact to tell me, I phoned dispatch 6 times for 30 mins and finally got the call answered to tell me the truck was running late.  The two delivery people were very ineffecient, they took 30 mins to line the truck up with my garage! The non driver didnt seem to know what to do so he had to keep waiting for instruction from the driver of what to do next. So half a house lot for a single oerson took nearly 4 hours. So disappointing as I was paying by hourly rate and it almost seemed like they wasted time because of it.  I helped unpack at my new place just to speed it up.  I find it very wrong that when I moved from Napier to Auckland in April and had the house packed up by Conroy, picked up quickly stored for a week and delivered quickly it only cost me $1350, yet I packed my own stuff this time, left most of it for me transport and I moved  3 streets away and it costing me over $900. Very disappointed and certainly won't use Conroy again. Trudi Goodwin

New Zealand side very poor

We cannot fault the service given to us on our pack and move over seas , 

The removal men were always brilliant. Lional who delivered our belongings on his own with some really heavy items was very strong and an extremely pleasant man. A reading lamp on a stand was completely munted and a card table had a hole in it. I put these on the form. one box was broken at the bottom and a large carva bowl from Fiji had two legs smashed off .if a box is collapsing surely it should be retaped rather than moved from place to place eith stuff falling out. I couldnt put this on the form as I hadn't unpacked it. An Asian cupboard had a split in the nmiddle of one side probably from being hit by something. The lamp could have been broken down rather than transported as it was with no packing. the paintings that were packed were brilliant. We have used you many times and were disappointed this time. I repeat the packers and  delivery men were wonderful. What happened when items were reloaded damage occurred.

From the packing in Orange NSW to the unloading in New Plymouth, from the wrapping to the removal of all cartons (including taking away my own 100 boxes!), from the courteous staff during my 9 month storage of materials in NZ, to some limited compensation for damage to a family heirloom (efficiently dealt with), I am completely satisfied that this company endeavours to provide a most excellent service and would highly recommend it to any prospective customer. Leon Paix