Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEasy move, great service. No issues at all.
Hi team! Thank you so much for helping me with my move from Auckland to Rotorua. It went very well, I had a lot of stairs in Auckland with a lot of glass/mirrored furniture and the team did a great job getting it out quickly and carefully. I would 100% recommend Conroy. Special mention to Taupea in the admin team for helping sort everything. Great prices too.
Thank you Conroy removals for excellent service in moving us to our new home it went speedily and efficiently. The two removal guys that moved us were courteous and obliging and our belongings were handled with care both onto and off the truck. We would definitely recommend your firm to others.
Hi carolyn, sorry for the delay in responding, goods delivered on time. The fridge panels appeared to be slightly dented, the couch was unwrapped,disassembled ? then stored, dragging of removed the small safe removed paint now subject to rusting,the single man cartage. of goods was impressive, but not necessarily in the care of the items. I can only assume this method was used in Napier when the truck was loaded? The TV has as yet to be unboxed and examined, this will be interesting!!!. Two people handled it upon delivery, however the truck loading in Napier is questionable. all in all the goods arrived.thanks for your efforts, now for mine, putting things back together etc.in a couple of months. I assume the insurance cover is valid untill that time??
We were extremely impressed with the efficiency of the packers, they were personable and did the job well.
We would like to make special mention about one of your team who were involved with uplifting, transporting and delivering our beliongings to our new home in Invercargill.
Gordon was an absolute star, his customer service was simply brilliant ! Please pass on our thanks to him, he is definitely a big asset to your company !
Actual removal was very slow. over 3 hours for a very small three bedroom bouse( under 25m3). My washing machine was dropped when being removed from the house and on inspection at the storage unit it completely scrached up on one side One of the feet has been removed and found in a random box . I am having to have it moved again so I can test to ensure it still works.. My floor lamp left the house in one piece and coming to find it in the storage unit it is now in two pieces. This is very very poor treatment of my belonings. I understand why now you make people pay up front before moving. I will be seeking compensation for the damage caused by your staff.
Always an exceptional experience with the team at Conroys, from the office staff to the remvovalists and each person I came in contact with the service was second to none ;) Thanks again guys x
The guys were great making the move fun and less stressfull
Great guys, very polite and friendly.