Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersTook much longer than stated, I still haven't received my shipment and it was picked up in November (to then sit in their warehouse for a couple months and not go anywhere). They estimated 2 to 4 months and we are now almost 7 months and no shipment.
Great
Great communication and customer service from the office and logistics. Helpful and eased any concerns we may of had. Thanks team!
When the unpacking began your delivery men were friendly and helpful. In the end we had two other crews so the unpacking went swiftly. They also went up and down a very awkward stairwell with no damage to furniture or house. In addition we had one piece of furniture that had to be hoisted up a ladder and into a window to get it where we needed it. I couldn't watch but all was good.
The guys were amazing, friendly, professional and extremely respectful. Everything you want when someone has been put in charge of moving all your worldly possessions.
Great communication and organisation. All went smoothly ( apart from the Covid 19 interruption) which was out of everyone’s control. Would definitely recommend.
We have used Conroys on several occasions, they provide an excellent, high quality service. All staff are professional and extremely reliable and helpful. They take good care of your precious belongings. Would highly recommend this company.
Hi all. After a few hiccups from the South Africa removal company, Conroys step up and handled the situation very fast and professionally. Their staff are super friendly and professional.
I would recommend them to anyone.
Thank you Conroys
I would overall rate this as average. Sloane was an excellent packer and provided first class service, but it was unreasonable for him to do the whole job alone. HE still had hours of packing to do when the movers arrived, and they sat about for what seemed like hours while he packed.
There was very poor communication about when packers and unpackers would be arriving. I was not living on either site so I had to follow this up myself, I dont think I should have had to do this,
Nelson arrival of unpackers very delayed Apparently two unpackers in Nelson called in sick, i do understand this happens but the willing and late replacments received virtually no guidance from the conroys team. I understand the need for rules but there should be some give an take on site I felt the Nelson conroys team where excessively rule bound at the expense of service.
IF there was a serious overload problem at both wellington and nelson I would have appreciated a call and would have understood the circumstances. Instead i just had late arrivals, inexperienced unpackers and poor coordination processes between packing and uplifting.
Mills and Brandon were great, helpful and worked really hard. Couldn't have asked for a smoother house move.