Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersLux was a packing demon. He was unbelievably fast and helpfully shared packing tips. All the boxes he packed - of mostly fragile crockery and glassware - arrived intact. I recommend specifically asking for him.
Great friendly polite guys, very helpful
The whole process both in Australia and NZ was smooth and well explained. We were consistently advised where our furniture was situated and customs situation. Packing and delivery very good. Only blemish was some slight marks of ink off hand of person labeling furniture.
lawn mower was labbeled as such but was packed upside down so oil drained through engine to filtres and swamped carburetor,requiering a ful service to remove contamination,ther was also minor contamination to other packages ,also ramp to unload quad bike and trailor were not up to standard dodgy
Monica Mkinleys customer service was exellent
Excellent service from begining to end,Great to use a Kiwi company that really made us feel that we had nothing to worry about !!
Fantastic and streamlined service from enquiry to pick up and end point delivery. Extremely competive pricing, professional and personable - highly recommend!
The process started well was happy with what was agreed. I ordered some packing boxes for different things which were delivered but not what was ordered. Then on move day moving truck arrived without prearranged packing. Movers started loading the truck while I was out getting more packing supplies, to compleat what had to be properly packed as pre arranged, at my cost as supplier didnt have an account with Conroy’s. loading finished and the truck left. Delivery day the next day truck arrived and unloading started was fast with little comunication as to where we would like furniture placed movers were nice and very present but just wanted finished as fast as thay could. Unloading finished and Im asked to sign a form didnt have time to have a good look at any of the furniture. Over the next 2 days I have Found damage to furniture which could have been avoided with a little care and the use of more furniture blankets, which I was told would be part of the move even though I did the packing my self. I have photos if you would like to see. I didnt take out the insurance as I packed myself and would not be covered for much. I have moved many times with a few moving company’s . Both doing the packing myself and having it packed by the moving company both in New Zealand and Overseas so am quite awear of how a move should be overal with a bit more care and comunication this could have been a good move.
the guys that came to load the container were fantastic, a credit to your company,,,, totally drama free, nothing was a problem
I recently returned to NZ from 16 years OE stint & after shipping / having my furniture in storage for 5 years I was very dissatisfied with the delivery & installation of my furniture which was part of the contract. 3 days after moving in I am still waiting for a team of promised installers to complete a lounge suite & dining table. I have 2 very young children running around with nails exposed & open Silva on the floor from half opened boxes We can’t even move around the apartment as the boxes are stacked in the main living area. Scratches on the walls. My poor Chinese wife whom is new to the country is super stressed as one our 5 year old has been super sick thru the experience & I have had too finish work early on 3 days to assist. Eventually I complained to the MD & I am hoping he can put an end to the situation today. Everything was great up till the delivery & installation which has left a very sour taste unfortunately.