Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others10/10 All Round
Did a Great Job
Cliffy, Lance and Ned did a great job. They could not access either drive properly due to one being too narrow another had low power line. It was a very hot day, the house I moved to has a steep drive then on top of that it was a two story place.They were quick and efficient. They were careful with my things.They did a great job!
Courteous and Thoughtful
Bailey and Sam were absolutely brillliant. They worked hard all day, managing the two difficult little streets involved. They were courteous and thoughtful; efficient and steady; all items were safely handled, put in place, moved again if need be. It was pouring with rain; there were multiple trips. They were on the job until it finished, well after 5 pm. And the planning at Conroy's prior was also excellent. We had the same, great experience nearly a decade ago, when Conroy's assisted with the shift from a family house up a steep hill with a cable car. Thank you again, Conroy's!
Fast and Efficient
Fast and efficient service with friendly staff.
Great Service
Great service from Scott and Rachel setting it all up. To the pickup from Auckland, the two men who came were very efficient, respectful, polite and friendly. To the delivery in Hastings. They came earlier than expected, which we loved. They were also very good and efficient. All done within an hour. Very happy.
4 Stars
Would Definitely Recommend
A hassle free experience, good communication throughout, fast and friendly guys, would definitely recommend to others.
Made Life Easy!
Most pleasurable experience from quote to delivery. Pack up team was fantastic in Hastings and the unpack team made life real easy in Swannanoa.Top marks to all evolved. Took the stress out of the shift.
Great Service
Great all round service.
Very Happy
Thank you for moving half a m³ of sentimental items safely half way around the world for me. All items arrived undamaged and well cared for.
All steps were communicated clearly and I received updates regularly from the same lovely lady. Questions were answered promptly and clearly. I was very happy with the door-to-door service and will definitely recommend you!
Amazing from Start to Finish
Staff were amazing from start to drop off.
We didn't have dedicated packers at the start of the day when the furniture was being uplifted so it was slow progress. Yes, we helped pack too! Once the packers turned up mid afternoon everything pretty much flew out the door!
Most Impressed
Most impressed with the very careful packaging of our glassware, paintings and other breakable articles.
Conroy Removals deserves 10+ out of 10
Both Conroy Removals Australia and Conroy Removals New Zealand are the best. Here’s why:
Accurate Pre-Move Assessment(10+/10): As a middle class family, to ship our household goods of a middle sized house from Melbourne AU to Christchurch NZ we had four quotes from the most recommended,famous and popular sea freight service companies in Australia, Conroy AU’s assessment was the most accurate in volumes of cubic metres (matched our measurements), while another quote was three times of Conroy’s. Conroy Justin U. was quick and precise to the point, arriving on time, starting assessing immediately while answering our questions, and leaving quickly with a detailed quote from his colleague Claire A. in a few hours. Their professionalism and efficiency were impressive.
Affordability(10/10): Conroy AU’s quotation was pleasantly accepted by us due to their accuracy in volume although another was very competitive.
Packing & Uplifting (10+/10): Conroy three men came with a container truck like Justin U., arriving on time, packing and uploading immediately, non-stop, two hours later they were gone, job wonderfully done. Exceptionally professional and efficient.
Clear Procedures (10+/10): Conroy Amy M. provided simple instructions for filling the forms to ensure a smooth removal, her guidance and patience were heartwarming.
Well-kept Communication (10+/10): Conroy AU Tory D. and Conroy NZ Susan W. kept us informed of every event from Pre-Shipment Advice, ship arrival, quarantine status and delivery. New Zealand Susan W. was brilliant, kind and understanding, she arranged delivery as per our request and post-delivery rubbish (boxes and wrapping stuff) collection. When I called them, they immediately knew me based on my phone number so making things easier and quicker.
Prompt shipping and delivery (10+/10): Our Shared container shipping supposed to be a few months, but arrived in Christchurch within a month from uplifting from our house, super excited we were, thanks to the Christchurch local Conroy dispatch team, they were super commendable, delivered timely, quickly - two lovely girls (Gracie and Liv) - due to all boys busy on others - immediately after quarantine cleared so we could sleep less nights on the ground. Grateful to them and Susan W.!
All in all (10+/10): extremely happy and satisfied with both Conroy AU and Conroy NZ, would not hesitate to recommend Conroy as a top option for sea freight service. And we have been amazed by their quality services, high level performances from both the sides (AU & NZ).