Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe packing & shift were executed exactly as planned.
Great move experience from start to finish, especially the work done by the Christchurch team to help get us moved into our new place at very short notice due to complications with the first rental we were meant to move into. Thank you!
Packing crew was excellent, they did a great job and deserve pay rise! It is only due to that crew that we will use Conroy again. Thanks a lot.
The guys were very professional and efficient. I would definetly recommend Conroy
The packing and the move on the day was good. Although the large truck choice given our short sloping driveway meant delays and problems, I was impressed with the team and the way the handled the situation. Our main complaint was the spa pool which took an additional 11 days to get to us as the team didn't have the gear needed for it on the day. It was subcontracted and moved well in the end but the lack of communication to us was disappointing. Another thing to note is that our plates were individually wrapped but wrapped in piles of 4 and that resulted in some breakages. So overall a mixed experience with Conroy's. The team on the day were great.
So far everything has gone smoothly. The service from getting the quote to packing and moving to storage has been great. I'm sure this will continue when I move from storage to Wellington.
thank you for a great job. all went very smoothly and your back when needed was prompt and effective.
The. Crew that moved me were excellent in every way. They were polite, efficient and very easy to have around. Tha k you to the team they were fantatsic!
I found the whole experiemce very easy. From my initial enquiry,, calls for clarification were promptly dealt with by helpful staff. Due to having arthritis i chose to get some packing assistance for which I'm very grateful. The team of workers on the day were spectacular. Especially so as they had to walk everything out down a long drive on a very hot day. All went well with the storage experience and transfer to new town. Shifting into the house again went very smoothly, the team were great and everything arrived in perfect condition. Again I chose to get extra help which was well worth it. I certainly recommend Conroys
This is the 3rd time we have moved with Conroy removals.
All goods managed to make to to NZ without any drama until we started to unpack.
When looking at options for insurance for an international move the big thing that jumps out is complete loss of the container.
I have to say that we are gutted and disgusted at the way things were packed in Australia. There has been little thought around making sure things are safely put in boxes.
I’m unsure if it was at this end or at the in between stages of loading from the 20 foot to the 40 foot but there was clearly no care taken by anyone.
On delivery day the contents of the container were not all delivered and I had to call on the Saturday to ask why and when we would see the remainder.
The person I spoke with said he would add the remainder to a run that was heading our way on that day (yesterday, sat 14/3)
The two guys that dropped the remaining things were rude and felt like they could not care a less and that the “add on to the day” was a pain.
When I told them to but the BBQ on a trolley to move it they ignored me and continued to push it while still wrapped. Being wrapped, the wheels would no move and have buckled up and bent the base of the BBQ.
There is a bunch of boxed items that are damaged due to shoddy packaging and now the BBQ is so badly damaged from them ignoring my request to use a trolley with wheel that it’s beyond repair.
This is not acceptable, especially when I have seen the staff conduct themselves with no care.
Please let me know your thoughts.
The issues we have are in my opinion due to poor quality work.