Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersEverything was perfect except for one thing. When it was time for our stuff to be collected, Conroys sent only one person to do everything. It was very clear that the poor guy was struggling especially with the big heavy stuff! My daughter, who had chronic asthma had to give him a hand in lifting, which was a BIG NO NO!
Team who packed our house in NZ were A+.
Absolutely fantastic service! So easy to deal with and made the whole process so simple from start to finish. International moving isn't easy and they took a lot of the stress out of it. From pickup to delivery, great wrapping job of my possessions and the constant updates and great communication I would highly recommend Conroy's to anyone. Thank you so much.
The only issue I had is that a few things were broken in the shift. The antique sideboard was dropped when loading into the van and broke the leg off. A couch leg was also broken and a lamp. They used tape to put the antique leg back on and temporairly fixed the couch which broke again that night. The team were aware they broke these things but tried to keep it quiet.
The team were really lovely though and worked hard.
My response to the previous two questions is actualy 'possibly' and not 'yes' - but thats not an option and they are required response questions. I was generally happy with the quoting and pick up process (certainly miuch better than the likes of FedEx etc). However, I'm yet to actually take delivery of my kayak, and the amount I've paid is has been something like a 30% increase on the original quote. Part of the increase is due to a payment to meet a cleaning requirement - something that could have easily been addressed at the time of pickup and packaging i would have thought.
So pleased you got my furniture to Wellington just before the lockdown - many thanks. A few marks on the chairs - so overal average service.
Fast and efficient
We would recommend Conroys NZ as they were very efficient with packing and uplifting our goods for shipping to Bundaberg in Australia.
Sadly, it’s been a week since we were advised our goods have been released from Customs and Quarantine in Brisbane, and we have yet to hear from your Australian arm any advice of a planned or even likely delivery date. Disappointing. Freight is regarded as an “essential service” in Australia.
Goods were uplifted on the 7th February so it’s now been almost 9 weeks. Incidentally, we were initially told this would be approx 6-8 weeks, as a lot of people were still shifting to Oz and Conroys had containers going most weekends.
Would be great to get some advice on delivery please.
Brilliant service, stressfree, very focused, knowledgeable, top professionalism. Unfortunately I can only give them five stars but those are the biggest five stars in the universe.