Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThanks for your service. The Auckland end didn't go well at all and I had to purchase and pack my own boxes as the person taking down the details forgot that there were a few boxes items. The chairs were scratched unfortunately as they were stacked together without any barrier paper. A large pewter bowl ($3000 when purchased) was bent in half because it had been packed with another heavy item. It will never be the same now. That said the Napier end of things in Napier was good and I'll use your services again Thank you.
Easy and fuss free, nothing was a problem thank you I'd absolutely use you again . Boxes delivered to my doorstep in a timely fashion and in perfect condition
Wow, nothing broken, very happy!!!! Most abliging staff and very capable at both ends. I was so stressed and your staff stayed calm which helped heaps!
The lads were very friendly and the service was excellent. The communication both before and after the move was also very thorough and well received.
I've been using Conroys for years and this would be my best experience to date.,
thanks for everything,
Michelle
The only gap was the length of time the item took to land with no communication inbetween to update where and when it would land (3 weeks from pick up to delivery). I followed up by email and the item landed the next day so prompt action followed a request. Apart from this Conroys have always delivered for me and I have no hesitation in recommending them and do so!
Only disappointment was that I specificially asked for delivery on the 15th August in Auckland. When the day arrived I was told the delivery was scheduled for the 17th. My docket clearly says the 15th. Not good enough - but I'd still use Conroys again.
Excellent communication updates, supportive and responsive. On time and nothing seemed to much trouble. Recommend ++
only thing to note is that the team arrived at Waiuku after the agreed time and without any communication advising that they were running late and to check someone would be there
Very easy to arrange and smooth, trouble free pick up and packing was arranged in the midst of Covid 19.
A prompt effecient move. The staff were friendly and helpful and were good with communication.
communication was absolutely terrible
couldnt get a hold of anyone anytime i called to check on goods
trailer arrived here when we moved into our own home on weekend & was missing half of the bed base & a statue .. was advised they didnt know where it was & that we wouldn't get it that day, finally arrived that avi
just overall not a great experience for first time
Communication was poorly lost between the freight company in UAE and conroy movers. Once it was corrected the customer service was very good. More info could have been given to me about customs clearance times and estimated elivery. The unloading crew were fantastic. Unloaded a full 20ft container into storage in 1 hour. Was a bit upset about how the container was reloaded. After making sure certain boxes were looked after in UAE and treated carefully I found my expensive photo printer was standing on its end when being delivered. Even with arrows pointing upright on the box. Lucky no ink damage inside the printer. Overall a good experience and I would use them again for moving.