Customer Reviews

Great service. Only issue was drop off timing - we had been notified it would be between 9-9.30am however when my mum rang in the morning to confirm she was told it was changed to 11-11.30 and they would give 30mins notice. But by 11 she has not heard anything and had to call. I appreciate delivery time can vary but this is hard for family who are taking time out of their work day to meet the truck on behalf of us. Otherwise, great thanks. 

All good except lack of communication around delivery. I contacted the Tauranga dispatch the day prior to delivery as I had not heard from my one. Was told delivery would be at 10am. Nothing arrived. Took several attempts to contact someone. Eventually got told truck had gone to mother delivery first no it finally arrived about 12:30pm. The driver told me he had not received any instruction to come to me first at 10am. Waiting around and then not being able to bet hold of anyone for the best part of 2hrs was not good.

First time in 4 moves with Conroys having to store our items before moving on to our destination. Once again an excellent outcome with not one item damaged. Would recommend Conroy Removals to anyone moving. Excellent service right through from the girls in the office, the young man who quoted, the wonderful packer and finally the boys who unpacked. Well done

We arranged a pickup date and my daughter waited all day at home for the truck but after some urgent phone calls by us in the afternoon we were told they would not be coming that day. We then arranged for a person to ring up the next day (a Saturday) and they did and arranged that the pickup would be on the Monday afternoon and they would ring before they turned up, then on the Monday there was no phone call and they suddenly turned up in the morning. It was just luck that someone was home at the time. The delivery at the Cromwell end went well and without any issues.