Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersHighly recommend
Thank you
This is the first time we have used Conroy's and overall we found the service excellent. The communication and customer service was very well handled. We had 182, either boxes or large items (mainly boxes) and only had 2 small ornaments broken, would have been better to have none but in the scheme of things we felt was really good. The email communication was very thorough and helpful. Both the Tauranga and Melbourne teams were very good and very careful.
The only thing we felt could have been improved slightly was the pickup of the boxes and packing paper afterwards, which took about a week after requested, so therefore crams up your space with cardboard etc when you are trying to get organised out of chaos, but also understand they needed a vehicle in the area to uplift them.
Yes, we would use Conroy again. We have moved overseas before and Conroy's were far better than the other popular company that we previously used.
Thank you for your service.
Professional
Staff in Nelaon for the uplift and staff in Christchurch was super profesional and very friendly made the move stress free for us!!
Efficient
Very happy with the service from Russell, Ollie and Clint. Lots of laughs but efficient and great to deal with. The delivery went well and prompt too.
Very happy
Your staff at every interaction were great. They seemed to work well as a team, had fun, but were at all times professional and very pleasant to deal with. We're very happy with your service.
Here is the corrected version:
Please carry the items gently and take off your shoes when you step into the house. It looked rough. overall, thank you anyway
Customer service was excellent. My disappointment is that I specifically pointed out two pieces of furniture (a pair of chairs and a kauri dining room table) that needed special packing for protection. This was ignored - and consequently the two chairs were badly chipped and a castor wheel on the kauri table snapped off.
Excellent Service
Convoy provided an excellent service with my move from New Zealand to the UK. The process was explained to me & I was able to change my pickup date with ease, I was able to track my shipment & could see when it was nearing the UK. My boxes arrived with no damage to the items. I would also like to Thank Penny for her quick responce to my emails & keeping me up to date with progress.
From start to finish the team were amazing, communication was excellent, staff were friendly highly recommended