Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersProfessional, friendly, efficient and great to work with
This is the second time in 10 years we have used Conroy's to relocate us and the service was just as good the second time, professional, friendly, efficient and great to work with, thank you Conroy.
Great prompt help and regular updates
Great prompt help and regular updates. Thank you so much
5 stars - I have already recommended Conroy to others
Conroy's made our moving expereience very straightforward (as it can be!) Administration was excellent - quoting was easy, storage was seamless, the people who did the heavy work at both ends were a delight. I have already recommended Conroys to others. Nga mihi nui!
The men were polite and worked efficiently
Truck arrived on time. The men were polite and worked efficiently. No problems.
Overall a great move. Admin staff excellent and removal guys efficient & helpul. Sofa cushions were very dusty so maybe blankets could be shaken frequently.
Great staff and communication
Great staff and communication by all
Guys amazing!
Guys amazing, went straight into it,nothing a problem at both houses. Very polite.
Everything went very well, but I would love to get a feedback on when the container will be full an send of to Europe. An estimated time of arrival would be very helpful.
i cannot say anything about the delivery yet since it hasn't even left NZ!
Awesome staff, great service!
Awesome staff, great service!
Disappointed. For what was a horrifically expensive move especially. A box of expensive bottles of bleach was left behind because "they don't transport flammables" - this was communicated to me by the owners at the storage unit after packing was complete and not the movers themselves. Could have easily been cleared up with a phone call because Bleach. Is. Not. Flammable.
Took the day off for delivery day, was told the day before they expected to be mid morning if not, "just after lunch". Twiddled my thumbs til approx 3pm. Zero communication that they were running behind.
Pointed out on the day that the TV remotes appeared to be missing as I recall taping them to the back of the TVs. Was dismissed as they said they should have been put in boxes.
Followed up via email a week later after digging through everything and was dismissed again and told to check "all corners of the house because usually the client finds them". Clearly the respondent didn't even bother to look up the details of my move which would have shown them that it was from a storage unit that the company themselves packed and loaded. Someone else from their company was cc'd in their reply but so far no follow up 10 days later from anyone.
Including some minor damage to a few bits and pieces - overall just frustrating enough to not recommend.