Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFantastic service, great team
5 stars!
Unfortunately, the delivery of my contents wasn't as smooth as the pick-up. I think that was because I had packed, everything was organised and I made it as as easy as possible for your team who you couldn't fault back in February 24. The delivery was stressful, a tired unfit guy with an exceptional well mannered off-sider who seemed to take the slack for the day. It was embarrassing. Unfortunately they ended up damaging some furniture which I don't think would have happened with a experienced stronger lead for the day.
4 stars
I was very happy with customer service, help during the booking of dates and pricing of the items I wanted shipped. On collection young lad stacked few boxes on their sides even though I said they had been packed upright which was strongest. He said you ought to see what's going to happen to them from here. Well I have yet to receive them as UK company are not yet planning to deliver to my area. The container has been unpacked at their premises apparently.
2 Stars
All the guys helping load and unload were nice and polite. However, our expensive tv cabinet was completely broken due to poor packing - we were told the Christchurch manager would be in contact, but we are still waiting a week later. Fabric couches were left sitting on their fabric edge in the gravel while waiting to be loaded onto the truck. There were a number of minor scrapes, damaged drawer handles and lost castor rollers. The team emptying the truck in Christchurch seemed to be understaffed for the size job - 3 + the driver, compared to 6 + driver in Renwick loading. The Christchurch team finished much later than expected to the point that one was late to a family event and another missed sports practice. They were utterly exhausted by the end. We couldn't blame them for ignoring clearly marked box locations and just putting them in the garage, while it helped get the job done, it then left us to sort through and move a number of boxes inside.
5 Star Rating
Quick, efficient and careful
Leicester and the team were the very best. Quick, efficient and careful. What more can you ask for?
Great service all round
Thanks for another smooth move guys. Great service all round and excellent value for money.
5 stars!
Great service thank you
Easy to arrange, flexible in picking up and delivering in London to suit my working patterns (makes my life so much easier).
Kept up to date on shipping delays and queries answered professionally and quickly. Great service, thank you.
My thanks goes out to the Conroy team
The Conroy team made what is a fairly stressful time so much eaiser, communication was great, packing everything into a shipping container tetris style, wrapping all the large items I couldn't box so everything was well protected. They stored all my items for a bit over a month while I waited for settlement on my new house to come through. They contacted me the day before move in day to arrange a time for delivery, on delivery day the team unloaded everything much quicker than I thought it would take, and moved everything into the approprate rooms. Overall it was a fairly painless process and so much less stressful than it could of been. My thanks goes out to the Conroy team for making the move so easy.
Very efficient
Very efficient and kept me informed.
1 Star
Sorry to say, I had a bad experience. My luggage has not reached yet.
Fantastic service, great team that worked together quickly and smartly. Handled my furniture with care and respect and I was filled with confidence in their capabilities that the responsibility of Conroys Removals would deliver my household furniture from Napier to Paraparaumu Beach safely and unload with the same respect once the destination was reached and unloaded with the same courtesy and professionalism. I wouldn't hesitate to recommend/refer Conroy Removals to others seeking the best in the country. Thank you David Conroy and team.