Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat service, good communication, competitive pricing.
I would have given you a better score however like a game of rugby it was a game of two halves. The pick up and packaging of the items from Ashburton was excellent. Staff were great and friendly and seemed to pack everything well. I was concerned a little that the duchess and draw set were not packed or covered but didn't mention anything. Unfortunately when the items arrive we were short a mirror and there were significant scratches on two pieces of furniture. (please note you do not need to publish this)
all went as as promised and on time, cheerful, professional crew had load onboard quickly. some delay in getting keys for new location, but no trouble to team waiting/unloading late in day. no damage so far unpacking, thanks conroys
The team were fantastic, Vanessa in the office organised everything perfectly, Richie and his team at both ends of the delivery were excellent to deal with, making moving days hassle free. special thanks to the bloke that put the beds back together, legend!
Great men who worked very hard in punishing humidity.
Over two hours late to arrive.
Great service , friendly guys , fast and efficient. Thank you.
The guys at the removal in Lower Hutt and the delivery in Napier were friendly and efficient. All of our household contents arrived with no damage. This is the 4th move we have used Conroys in the last 23 years and have been very happy with every move,
Excellent company to deal with every step of the way!! From asking for a quote, organising dates, picking up our furniture to delivery. Cannot fault this amazing company. Also what stood out is the employees raves about working for the company and they are genuinely proud to be apart of the Conroy Family! Well done!
The heater was obviously dropped and broken. We should have been notified about this. Instead it was dropped off and in pieces for me to deal with and Pay to dump
I live in Hawkes Bay and arranged for my daughter's room to be moved form Dunedin to Wellington. I paid in full and received a confirmation email with the collection date. Her flight was the next morning. By 3pm on moving day I called the office as the movers hadn't yet arrived, and was informed the move had been changed to a different date. This caused enormous stress as my daughter had to be out of her flat by the next day. I had to call a friend of my brother's who lives in Dunedin, and his wife very kindly undertook 2 trips to the other side of the city to move all my daughter's things into their garage for collection. I let the office know of the change of address for the move, by phone and email. A few days later I received a phone call from the movers to say they were at the location, and after some confusion it transpired they were at the original address. I let them know the new location and they collected her items. At the Wellington end there was better communication, and I appreciated the ability to change the delivery address at late notice. I would really appreciate a partial refund for the stress and inconvenience caused.