Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFriendly and helpful. Great service.
Great service all around, particular shoutout to the crew I had unloading in Queenstown. Absolutely fantastic to deal with. Thanks to Conroys for a great, transparent experience.
Admin and Delivery staff have been so easy and accomodating to deal with.
Delivery staff on Monday were so friendly and helpful and nothing was a problem. Goods handled carefully and respectful of other house contents.
Tanya in Napier has been a pleasure to deal with, most helpful and professional.
Thank you for your years of service, would certainly recommend to others and no hesitation to use Conroys again as the need arises.
With Grateful thanks
This is the second time we have used this service. Both times the guys were punctual, polite, pleasant and super careful. Very happy with the service.
Just a fantastic company to deal with. Michelle was wonderful. The removal team both Christchurch and Auckland team were superb. Highly recommend them. Thank you for looking after my things. No damage and just fabulous care.
Everyone I dealt with from the booking to the delivery was fantastic! I was waaay off with the amount of stuff I had and they organised a last minute change with seamless interruption to my move plans. Everything was delivered promptly and, as far as I know since I haven't unpacked yet, in good condition with not a single box missing. Even my massive 150 kg salt lamp arrived safely! Thanks so much to everyone at Conroys for your help, patience and kindness during this stressful move!!
The two contractors you used for the move did a really good job, worked hard and were helpful
Hi there , the first few steps were very nice and worked very well, the processing of the papers in Christchurch and filling them out in the office in Napier were very good, but after that everything was a little opaque and I didn't quite understand because I got 1 or 2 emails and i replied to that but haven't gotten a reply to date, and all of a sudden my stuff was in napier and was supposed to be delivered on a saturday, the office wanted to get in touch and let you know on friday if it works - no call...me I called but nobody could help me, so I went to work and then at some point I had a call from the team that wanted to bring the furniture...so unfortunately that was nothing...the week after that, the same game...it was Saturday I was at home but when nobody was there by 11.30 a.m. I called...the information was - unfortunately nobody was there to deliver and it wasn't planned...on the third Saturday it worked... I would perhaps use the service again. Maybe someone really cares what I do I didn't write most of the time and nothing changes... greeting Martin Armbruster
Packing girls in Auckland were great and the Christchurch team who unloaded us were also great however the loading team in Auckland were very bad. We had several things broken by them, they managed to get greese on furniture (which we have had to have professionally cleaned at our cost) they damaged walls in the house we moved out of as well as getting greese down them, including a wall painted the day before. They stole a hand cart and no one from Conroys has followed up on tis dispite calls and emails to the office so all in all a very poor service experiance which we paid a lot of money for. I will never use this company again and do not recommend them to anyone.
Very efficient service.
The administration lady was quick to respond to my emails. My removal team did a great job! When the team arrived to deliver my goods in Nelson I had a team of very professional young men that communicated well and were super helpful. The best unload team in my lifetime of moving to 4 major cities in NZ.
Pick up was over 3 hours late past estimated quoted time and had to call twice to confirm they were still coming. Mattress was separated and ended up in wellington. Would have just been better if everything arrived at the same time at the same place.They were however accomodating in changing our delivery address when it was required. But unfortunately the cons outweighed the pros for us.