Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersYour communications and office staff have all been amazing. Your online systems are great too, very efficient. What let you down in our case was the packing of our things. I had lamps with fabric shades that were put into boxes with other items with no protection so that when they were unpacked the shades were dented. I have a laminated world map that was similarly packed and now looks worse for wear. I have put in a claim for 2 damaged items. I have a plastic floor mat for under an office chair, that was rolled and taped. It was taped directly on the mat which has left a sticky mess on it now. Also the washing machine and drier were left in the house yet still listed on the inventory. If we went moving back into the same house that could have been a disaster.
Great service start to finish I was kept in the loop at all times thank you
The only issue I had was that the truck arrived a day earlier than I had been told, luckily we were all packed and ready to go. I would have given 5 stars otherwise.Everything arrived safely and the drivers were very helpful.
I was assured beds and couches would be wrapped as this was in the quote. Team loading the truck didn't bother. Arrived at destination in the Wellington rain and with tight access, mattresses are now stained from dirt and plants that rubbed against them between the truck and our bedrooms. Crew in Wellington unloading the truck were mixed bag, one member was very unengaged and actively avoided work and left morning tea rubbish outside our house, while another unloading was enthusiastic, fun and approachable. Back of truck arrived with other peoples belonging, they had to be stored in our garage and then reloaded at the end. Unengaged member mentioned earlier buried the belongings to be reloaded under our belongings. Fortunately I noticed and double check what stayed and what went back into the truck.
Both teams used for the move were friendly, efficient and great to work with. Highly recommend.
Superb service-would use again
Your service was prompt and the items arrived at my son's house in Auckland without any problems.
Many thanks.
Great guys :)