Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersVery friendly and efficient team. Great service, thank you!
a few chips and scratches on furnature but nothing major.
Your process and communication was excellent. The people that moved me either end were friendly, helpful and professional.
Unfortunately, a lot of my furniture has been damaged and items broken or ruined. Here's the list:
My $1000 dresser glass is cracked
$500 bin is broken, dented, won't stay closed, unusuable - it fell onto the head of the guy unpacking my stuff in Auckland. My tallboy is scratched all down the side where the drawers open removing vanish
glass bowl smashed
the plants were all covered with items that crushed them - roughly 20 plants destroyed
Wooden tv unit ($2,000) has dents and gouges in the top of it. $2,000 art work box broken through 5 layers of cardboard and wrapping. despite asking for a tv box to be used, it was not packed in the box.
There are more examples. It feels like a real lack of care of my possessions. I was incredibly particular with my packing and bubble wrapped everything with multiple layers and high quality boxes. The movers even commented on how good the packing was. It didn't seem to help.
I had expected a certain level of damage to occur but this was a lot more than my move from the UK to NZ and my multiple moves around NZ.
it would be great to talk to someone about this. Thanks
Great guys to work with
We had Mike, Jay & Trey to help us move our stuff and they were really proactive, helpful, had a great attitude & were really easy to work with.
They arrived an hour earlier than wanted. Otherwise great service.
The Conroy team were pleasant and efficient, particularly the team lead by Rick, who packed up for us. Communication was excellent and they all arrived on time as advised. Nothing was too much trouble.
Profesional, nice,
Thanks for the awesome joint-work from Hiroshima to Auckland done by Conroy and Sakai. Nothing to complain about. One of the two people came to our place was able to say the reference numbers on the cartons in Japanese as he was very much into animation. It's something small but definitely it was ice-breaking and very special to us. Great work!