Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersExcellent service and communication from Conroy staff.
Great service as had to coordinate move out of storage unit, which was in a different city than I was. Really easy to work with.
Thank you to the two-man that helped us move. Very professional and friendly. Hard working men. Thank you
We were a little disappointed with the service on our previous shift as the men seemed to be ina hurry and there was some minor damage to furniture.
Our request for the men to take their time and look after our furniture was heeded and no problems this time. They were very good to work with.
A number of items were significantly damaged in transit - a king bed frame had been shunted so bad that the wood had moved and draws now no longer close. Toolbench had obviously been dropped and is now unstable including being delivered without a wheel (this unit weighs 180kg so is very unsafe not to have all wheels), other items like a record player were shoved sideways in to boxes with no packing and now does not work. Smashed glass and damaged appliances and boxes completely torn open with items falling out. We now have to go through the lengthy process of an insurance claim which is not ideal. I also had to update the same details multiple times, including being contacted for an uplift when I had postponed it, phone numbers etc. Just disappointed as we picked Conroys as having a good reputation! I appreciated the initial customer service, and the updates as our items were shipped, but having so many damaged items has really put a damper on the experience.
One of the 60 ltre plastic bins was smashed on delivery because heavy boxes were put on it.
I was recommended conroys by friends of mine who said they had a good experience so I employed them to move my stuff. They were on the ball and had a excellent experience.
My move manager Rachel was great - clear comunication, helpful, friendly.
Also the two lads in charge of my uplift were exceptional. Fast, friendly and very good at the job.
They were also fantastic with my 3 year old son who was enthusiastically trying to help but was probably more of a hindrance (!), but they still let him join in and were so kind and welcoming to him. He was chuffed