Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe delivery was handled very unprofessional.
The boxes in the truck all fell over when entering our driveway including the TV. We still unpacking to see what broke.
Our contract with Biddulphs includes
"Complete Unpacking service to top"
Nothing was unpacked. Boxed were offloaded and they left.
The movers were not very eager to help my wife move the boxes to where she wanted them in the house.
This is not the kind of service we expected to recieve.
Did a great job the lads friendly and nice to deal with
Amit and Steve who did my removal were AWESOME. Masters of their jobs, packed my furniture with utmost care like Tetris in the small container storage I have. They were friendly, skilled, on time and a pleasure to deal with. Absolutely would not hesitate to both recommend and use Conroys again in the future.
Excellent communication and service, exceeded expectations and at a reasonable price. All boxes and contents delivered in great shape.
Easy to book, friendly and professional people on site and no stress
It took ages but it was totally worth it.
The pickup in Auckland was excellent, with the truck arriving at the storage locker when they said it would, and the load was very efficient.
The disappointing part of the move came at the delivery. The delivery was booked for Tuesday, 20 December 2022, and it took multiple emails and phone calls on Monday, 19 December, to finally confirm just before 18:00 that my goods were not even in the South Island yet and that delivery would not occur until Wednesday, 21 December, 24-hours late. I would never have known if I had not chased and made calls.
The person I spoke to on the phone in Christchurch (not Rachel Wallace, she was very helpful) was quite rude and said, "who said it was booked for delivery on the 20th" - to which I replied, "the contract that I signed with your company". He was very unhelpful and rude.
The delivery on Wednesday, 21 December was excellent and the team were highly efficient and very friendly.
Shipping is not easy these days and costly but if you are going ahead you won't do better than conroys. The final delivery team are first class and very helpful