Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersFrom the beginning every Conroy employee show true customer interest and we could not fault the service that we received. This was a last minute request to shift items from Blenheim to Wellington and also being over the Christmas holiday period and Conroy collecting and delivered on the promised dates. So thank you Conroy and your workers much appreciated from HEB Construction Ltd
Definitely some improvement needed in the packing!! It was too rushed and as I had asked for originally, we should have had this done over 2 days not 1. Inventory was really poor and very rushed . Packers themselves were good, but not thinking to ask if some items should require special attention. For example, they packed my office without me being present and took papers out of a packed box even though the papers were inside and clearly labelled, so instead of taping it and asking where it should go, he took the papers out and the whole office got packed up. How on earth do I find my paperwork now? In addition, my glassware and crystal I am not comfortable enough care was taken. They need to be suitably packed for the transit to ensure no damage should I wish to export these. The ladies should also have itemised what was in each box, for example I have no idea where to find my tea set - given they were external professionals, they should have had 2 people packing and 1 x taking a proper inventory and numbering the boxes. It was total chaos by the time the truck driver came to number boxes and stack the truck and to be honest I have no idea where to find anything!
It would be useful to partner the NZDF as we sll
move regularly and always prefer our partners as a first choice!
One Item (rangehood, large box) was left behind in their warehouse and not delivered, initial contact with company basically said not our problem you signed for it you must have it- thankfully I rang a few Conroy contacts and located the item, only for it to be delivered to our neighbors! We paid for items to be unwrapped but came home to all items still wrapped and a month on still waiting for them to pick up the rubbish. We plan to try a different company for our next relocation. Items that were delivered were in good condition. Early communications with Australian side was really good.
The team were very profesional and they took care with our belongings. The overall move took much longer than expected due to one of the team members leaving. There was very little packing done for nearly 2 hours until 2 more team members arrived. As we are paying on an hourly rate we were advised that we would get a discount.
Excellent service.Arrived on time and worked hard.
Great service. overall slightly expensive enough to not be an option for everyone, but for us it made sense. Would be nice if the insurance could be set at a lower level though
The movers were amazing! Friendly, did a great job packing up storage. Ladies on ph were helpful and lovely.
Happy with your service.
Naturally we shopped around when choosing a moving company. Conroy were definately the most affordable so we accepted their quote and from the moment of accepting it, the communication started. We were very impressed with the quick informative communication at all times. we were also very impressed with their flexibility - we had our move booked for months and had to change at the last minute due to illness. They were very accommodating. Putting all that aside- the best part of our entire move was Alfie who spent the majority of his day packing our house up. He was so incredibly positive and enthusiastic, got us through the day! If you're fortunate enough to have Alfie in charge of your move then your move will go smoothly!