Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersThe person that I communicate with my shipment left for her holiday without leaving me another contact number. The delivery guy contacted me about the date and schedule when I was available for delivery.
The three guys who came to move our furniture were great. Excellent communication skills. Were careful to wrap any fragile items which we appreciate very much. They were very efficient and polite.
Very fast service from Auckland to Brisbane. Easy to get in touch with throughout the whole process. Only one suggestion. The delivery instruction has been left on the shipment but not been performed. Generally all good. No damage with my goods neither.
Friendly professional helpful staff made the move really smooth. Thanks
during the communication and throughout the email, you never mentioned about the access payment for the insurance. But otherwise, they are friendly and helpful. Care our items with great compassion. Highly recommend.
The guys did a great job taking our things in two seperate loads. However there was a delay of almost 2 hours in arriving in the morning which put some pressure on our settlement and move. In the crew of three, two of the guys were new on the job and struggled at various points and slowed down the move out of our old house (before settlement deadline).All in all was happy with the service.
The team did an amazing job. Not necessarily a complicated move, but a few moving parts to consider. They handled the job extremely well & were only too willing to go above & beyond. Thank you so much team - very much appreciated. You're fantastic!!!
The contract we had with Conroy was not honoured with regards to the uplift and delivery service. The experience was stressful enough without the disappointment of our cared for items of furniture and doors now having marks on them and not being able to be fixed.
'Wrapping of furniture with removal blankets' and ' Placing beds and sofas into plastic covers' was not done for all the required items. This resulted in damaged edges of the wooden furniture and dust and dirt over the sofas. The vertical freezer now has strap marks scratched on the front edges of the door. No plastic covers were used at all.
The 'Placement of items' was done on the first van load but not on the second one. The second van load of furniture mostly got put in the garage, even though I had labelled them for the rooms they were to go into.
Doors and door frames were damaged at the house we moved out of and scuff marks on the new house we moved into.
Overall, the experience left us feeling sad and very let down by Conroy Removals. We would not recommend them to anyone else.
Hi guys thanks for the shift from Taupo - Feilding. Overall everything was good but was disappointed to have scuff and rub marks on the fabric of our lounge suit. Christine especially asked for these to be wrapped the same as the rimu furniture but the guys said blanket wrapping would be ok. Which wasn't the wasn't the case. Plus the lining under one of the settees had 2 holes in it. Is there any compensation for the damage to these items.
Cheers David and Christine
Very easy to deal with including driver, packers and loaders and took good care of belongings.
highly recommend
One item was damaged, side table, don't think it was wrapped appropriately