Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersGreat!
Service and communication was great! Everything packed well with no issues. Would use Conroys again for my next move.
Super Friendly
Super friendly crew and great customer service.
Excellent
Service & communication were excellent. Thank you for making a short notice move far less stressful.
Extremely Hardworking
Very eficient the staff made the whole process of moving easy, and they were extremely hardworking.
Beyond Amazing
Had an absolutely fantastic experience with Conroys. So easy to deal with, such quick responses to any questions I had. The team in Auckland packed the container so well and the team in Christchurch delivery team were beyond amazing.
Awesome Job
Great to work with , answer any questions I had , quick response, careful with belongings. And Robinson international in the UK where just a good to deal with . Can't thank you all enough. Awesome job
Latgely satisfied but concerned that no discussion has been raised on damaged items even though the damage was brought to my attention by the delivery crew.
Two items received were damaged on arrival. A leather couch was water damaged at its base and a wooden bench has its legs broken at the connection to the seat.
Great Service
I was so impressed 2 1/2 yrs ago when we booked with you come and move us into storage, but I was even more impressed on July 10th 2023 when you delivered our furniture in perfect condition. The delivery guys were awesome, thank you. The delivery guys were polite, respectful and I would have no hesitation in recommending your company to anyone. Thanks again for a great service.
Regards, Gaylene
Excellent Customer Service
Excellent customer service, communication and staff. Great packers and packaging. Very good after sales service too. Thanks to all
No Improvement Needed
No improvement needed excellent service many thanks Ian
Although the pricing was competitive and pre-move administration communication good, there appeared to be little communication between the pricing team and the removal team on the day. The removal team were surprised to find our driveway couldn't accommodate the removal truck and they spent considerable time debating what to do before attempting to back the truck up the driveway, damaging a tree and ripping up the grass beside the driveway in the process.
We did not feel that the removal team were particularly professional, with minor damage to some of our furniture through rough handling and, notwithstanding it was a wet day, carried mud through parts of the house on their shoes and the furniture trolley.
In contrast, the pre-packing team did an excellent job, were courteous and professional and all packed items arrived in good condition apart from a couple of broken glasses.
Unpacking on arrival at our new house went relatively smoothly.
Having a removal team kitted out in a "Conroy Removals" tee shirt or overalls would go a long way toward creating a professional image on removals day and we felt that we had been given the 'B' team.