Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Four stars given because..."
"very professional organisation"
as always , all good, you have a very professional organisation. regards Richard
"If you want the best phone Conroy"
Very good service, took good care of my furniture, three very nice people on the job, was very surprised at how cheap the cost was for 3 staff and a large truck, now how expensive everthing is theses day. If you want the best phone Conroy. It was a very easy company to deal with.
"take the hassle out of the move"
We have used Conroys three times now and would recommend them , they take the hassle out of the move always on time and friendly, price wise the best, keep up the good work team.
"The men that moved us in were outstanding"
The men that moved us in were outstanding, 1 helped me install the washing machine and they were very obliging.
One cane table was crushed, and we were waiting from. 9 until 2 for them to come. It came to $7,000 to move 3 crates and store 2 which still seems very pricey, there is no flexibility about going in to pull stuff out or sort it out.
"regular updates"
Great service! I was very happy with the regular updates regarding our personal effects. If we ever require a removal company again, we would call Conroy without hesitation!
"While the administrative side of the move was efficient..."
While the administrative side of the move was efficient the same cannot be said for the actual up-lifting and downloading.
The piano was transported to and from the truck in the most awkward and careless manner on its side on a trolley and got damaged in the process.
Boxes marked "books" were put on top of boxes maked "crockery: FRAGILE". When boxes were off-loaded, they were often turned on their sides despite clear indications of which side should be up.
We have not yet determined the full impact of the damge incurted as we are still unpacking.
5 Stars
"Everything arrived on time and in perfect shape"
Many thanks to all the staff at Conroys for making our re-location such a breeze.
Extra thanks to the moving team for being so efficient and careful with all our belongings. Everything arrived on time and in perfect shape. Many thanks!
"always impressed with conroy"
the move was made easy, although some information was not passed on to the right people as i could not be at the house for delivery, my table was crushed and a join has been broken, this was recorded by the truck driver who delivered the load. they connected my washing machine which was fantastic as this is always an effort, they put things into the rooms which has made sorting out the house a lot quicker, always impressed with conroy, dispatch may need a some looking at cheers to the guys who do the moving for you they are great
"Amazing service under very frustrating circumstances"
Amazing service under very frustrating circumstances caused by the driveway from hell.
Great bunch of guys.
"Conroy never fail to impress"
A great job from start to finish. Only mild frustration (my fault) was I had one item (a large, flat packed metal dog crate) which I'd have liked dropped out to our storage at Conroy (hadn't occurred to me until just before truck arrived). I understand the reasons for not being able to accept without it being already arranged (you've been caught before!) but it was a shame to not be able to accommodate it on the day all the same.
All said, I appreciate protocols and efficiency and Conroy never fail to impress. Many thanks
Four stars given because the delivery van leaks water. Simply not good enough. Lucky because only cartons that contain items which water will not effect were wet. Conroy staff worked well and placed most items where directed. However many boxes were/are stacked upside down. limited unpacking has occurred as the shipment is currently in private storage. therefore potential damage is unknown. One item has rubbing damage to two corners and will be photographed in due course. This has resulted from poor packing originally.