Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"Would have liked to have received the promised phone call"
"We were generally happy with Conroy's service"
We were generally happy with Conroy's service until the very last part of the move where one of your staff split Powerade on the carpet of the house we were moving from and did not have the courtesy to advise us. This was especially annoying as we had provided the drink along with lunch, and it cost us $25 to get the stain removed. We were further disappointed to find a number of paintings has not been adequately packed, some being damaged by moving around in the packaging and 2 having a large glass table top packaged between them with only 2 pieces of paper for "protection". We have already lodged a complaint with Conroy's and are currently trying to arrange an evaluation of the damage. Both the "use" and "recommend" questions above are only just a Yes and this mainly because we were very pleased with your service during a move in 2015.
"made our move less stressful"
Fantastic very friendly service, made our move less stressful and much faster as everythign was moved in one go :)
"great team"
Great service from a great team - thanks!
"Fast and friendly"
Fast and friendly, good communication and (mostly) kept to the time specified
"Customer enquiry was responded to in a timely and professional manner"
Customer enquiry was responded to in a timely and professional manner, the quote was compeditive, When I arrived to unlock the flat Conroy van and staff were already waiting, ahead of their scheduled time. Packing equipment and procedures were really good and imprortantly the team showed a high respect for property.
The removal van and team arrived on time and were helpful and friendly, (they enjoyed the afternoon tea as well).
I was updated on progess during the move.
On arrival the offloading team worked through very poor weather to deliver the goods safe and sound into the accomodation (well done), all paperwork was correct and no damage to the chattles.
10/10 Well done.
"no breakages"
There was a bit of debate on pick up morning over what Conroy's staff thought they were packing and what I thought we had agreed, but apart from that I had no concerns whatsoever and have no suggestions re. improvement of customer service. I was well satisfied - and no breakages!
"Fast service"
We have use them twice now. 2nd time was only short notice they came to us with a quote within 2 days before we need them to come and pack for us. Fast service. Excellent service.
"made us smile"
The two guys were really good, and made us smile, at what could possibly be the most stressful time, so thanks a lot. Would deffinrtrly recommend you. Best Regards
Matt, Cath, and Rachel
"Delivery happpened quickly"
Delivery happpened quickly which was great
Delivery happened quickly which was great but limited unpacking. No real initiative from team to help unpackwft to do a lot by ourselves extremely tiring
Would have liked to have received the promised phone call about delivery time the day before and on the day.