Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"overall move went exceptionally well"
5 Stars
"Fast efficient"
Fast efficient and I can't speak highly enough of the two amazing guys who moved our goods and did all the hard work for us. Thank you guys you deserve every cent you earn. I hope you are in line for a pay rise
5 Stars
"disappointed by the delay"
This is the third time we have utilised Conroy's for removal services, the first two occasions were excellent and rated 5 star. On this occasion there was one major issue, the commencement of the pick up was 3 hours late arriving, yes the dispatcher/supervisor advised us of the delay, but, 3 hours at the start meant an extra long and stressful day! It was not helped by the fact the weather became wetter & wetter as the day went on. We were told the truck/team would arrive between 8.00 & 8.30am they actually arrived between 11.30 & 11.40am, evidently they were tasked with slipping in a job on the way to Omokoroa [our pick up] and this "turned to custard" Following my request 2 extra staff were sent to delivery address to assist with unload, we were not charged for these extra staff which was appreciated, but, we still felt disappointed by the delay.
"THANKS TO YOU ALL AND MERRY CHRISTMAS"
Great to deal with from start to finish. Can't thank you all enough for the fast efficient friendly service. Makes a huge difference during the stressful time of moving. Was recommended by another happy customer and I can see why. THANKS TO YOU ALL AND MERRY CHRISTMAS
"professional"
All staff professional and friendly every step of the way.
"furniture is fine"
Communication between myself and Conroys about when the furniture was going to be delivered. All worked out in the end but my mother-in-law was a bit 'caught on the hop' with getting to our house to be there when the van arrived as we are in the UK at the moment. Anyway, no worries now and hopefully the furniture is fine. We will see it once back in NZ again at the beginning of December. Thank you.
"happy over all"
Very pleased with the shift. A few small things broken and or marked. But happy over all.
"everything arrived in Christchurch"
Dispite major disruptions caused by earthquakes in Kaikoura just after effects picked up, everything arrived in Christchurch promptly and in good shape.Great work done by teams at both ends. Thanks for a good job.
Hi the overall move went exceptionally well, great staff to deal with. The only two things that would have made the whole experience better 1) we had to wait around from early morning in Palmerston until mid afternoon for you to arrive. It would have been good to know before we left Napier that this would happen. However the gentleman from Conroys did ring and tried to get them there as soon as he could 2) We had our fridge in the kitchen on a piece of carpet to protect the newly sanded wooden floors and this was removed off and dragged across the floors creating two long scratches in the wood which was disappointing.