Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"5 units of furniture were broken"
"couldn't have asked for more"
We were very happy with the 2 guys that moved us they were at our home early and were very pleasant throughout our whole shift, couldn't have asked for more. Thank You
"would definitely recommend"
I would definitely recommend you to my friends and family
5 Stars
"communication via email was at times a bit patchy"
The communication via email was at times a bit patchy, having to email twice, or to contact another person because the initial contact hadn't responded. This was especially the case when we wanted to find out the time of our delivery. Overall, though a good service. Friendly, professional delivery men.
"speed of delivery was fantastic"
Great staff we had no damage and the speed of delivery was fantastic well done Conroy
4 Stars
"your people were a pleasure to work with"
Firstly Nathan was very good when he came to give us a quote. The 3 people, Mick, Geogia and Geoff who came to pack our belongings were fantastic. Mick has exceptional people skills and was very relaxed and put us all at ease at a stressful time. Geoff was also very personable and helped bring a relaxed enviroment.The next day we had Elvin the truck driver and truck packer. Well this guy is hugely competent and focused. Charlton worked like the company was his..meaning he was 100% behind his work, focused, taking responsibility and enjoyed his job. This man will go a long way. Raiden was also focused and fitted well with the team. Thank you Conroys, your people were a pleasure to work with..they are your company:)
"Overall I was very disapointed"
Overall I was very disapointed in the lateness of everyone who performed a service for us, from Doug who was so late the tenant had to show him the items for removal because I had to leave to go to work. Then when the removal men were supposed to arrive they were 45 minutes late and although they were really great guys they were not well prepared and left a shed unlocked when they left the property after I had asked them to lock it. Then the delivery was over 5 hours late to its destination and an item was damaged. Through out the entire experience the staff I spoke to were all lovely and very helpful but the actual service performed was unacceptable. I have emailed Doug about this on his request and have asked for a $500 refund but so far nothing has been resolved.
Thanks
Lisa
"Friendly guys"
Friendly guys and got the job done!
5 Stars
"From the outset the Conroy team was impressive"
From the outset the Conroy team was impressive - the consultant, administrative staff and movers. We would particularly like to thank Scottie. He was very professional, a great team leader, and went the extra mile to make the shift less stressful for us on the moving day.
5 units of furniture were broken and I was only informed about one of them. The worst thing about this was that they were positioned in such a way that we did not become aware of them until the two men left. Because of the damage to our furniture I now have to pay our insurance excess. Everything we packed was undamaged. A good Company worker would own up to the damage they created.