Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
"Your service was efficient and your staff friendly and helpful"
"Wish I had spent the extra and gone with Crown"
Dreadful experience, large item missing, poor response from customer service, goods not unpacked and boxes and packaging not removed as per the contract. Wish I had spent the extra and gone with Crown.
"Our service was on the whole, excellent"
Our service was on the whole, excellent. Great, personable staff, quick and careful. My one complaint is that not all specified boxes were delivered into the specified room (upstairs) and no double check before departure discovered this oversight. This may have been merely an oversight, the impact was significant.
5 Stars
4 Stars
"nothing was a problem"
Whilst Conroys weren't the cheapest, I felt from outset of getting an online quote right through to the last box arriving at our new property and being placed where we wanted it - nothing was a problem, and this is our second move with the team at Conroys.
4 Stars
"I am happiness filled"
From the moment I decided to embark on a move to another country, I only thought of using Conroys. Basically they are a local firm and I'm sure my ancestors knew the Conroys as they were also in business in the early days in Napier. I was so stressed out and had limited funds. All the staff from the Manager down were so kind and considerate. Even to several visits to my place to once again go through the number of items I would like to take with me to keep the cost down. Their advise from solid and extremely helpful. Then on packing day, I was astounded at the efficiency of this lovely young man who spent the day bubble wrapping and packing boxes. I was then able to track my container by being given the ship name etc which was so reassuring. Even asked my son who is in the Australian Navy to get a frigate out and track my goods to make sure they get there. You can imagine his response. My goods all arrived safely and were cleared within 2 days - amazing as I did not even have my house at that stage. However, Conroys staff in Australia have been so helpful and will be delivering this Wednesday as I sign up for my new home. I am happiness filled. Thank you so much.
"third time I've used Conroy"
About the third time I've used Conroy and they have always been excellant.
"From A-Z Conroy made it easy"
From A-Z Conroy made it easy to move my items and car from Brisbane to Tauranga. I especially would like to thank John, Jaymee, Lyn, Colin and the packers and unpackers who did a terrific job in communicating all the steps and sorting the documentation. Thank you and I would definately reccomend your services
Your service was efficient and your staff friendly and helpful. The shift of the items was within the Napier area. Other than the breakage of a large dressing table mirror and collapse of two legs on a dressing table which was disappointing, everything else arrived safely.