Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others"very impressed"
"Thanks very much for an effortless move"
Thanks very much for an effortless move, the guys that worked for us on the day were great and worked hard to look after us and get us moved in fast without an issue,
Jordan and Abbey
"Very disapointing move"
Very disapointing move. Used your company in 2010 for very satisfying outcomes: reason for using again despite providing highest price quote. Packing day one was very good - Kelvin outstanding, from there all fell apart. Unlabelled cartons, pot plants packed in unmarked cartons and on top of each other then placed inside residence too many breakages of small items, both packing and unpacking crews lacked energy and sense of direction. we believe both ends of the move took longer than they should have.
As moving into smaller property emphasised to your people need for regular clearance of packaging materials. Phoned twice to arrange, second time pleeding, without responce. Called Doug who responded promptly and has had a welcome presence ever since. Want to emphasise that Doug's contribution from call in has ben excellent and appreciated.
5 Stars
"All slick and well organised"
Great friendly professional service. All slick and well organised. Excellent communication.
"Most things were good but"
Most things were good but;
1. The packers needed to communicate/check more so things to be left weren't packed . There was no problem correcting this, though.
2. I did not like having to prepay. This meant you didn't trust me but I had to trust you. You should perhaps ask for a substantial deposit, up to half the quote.
3. Your charges for insurance are ridiculously high.
4. Two casserole dishes were broken through faulty packing. Three weeks later we have heard nothing from you on this matter.
"Our experience with Conroys was mixed"
Our experience with Conroys was mixed. One of the two guys was quite simply a misery guts. I can't say I've ever come across someone that is so miserable on the job. He struggled to say even the most simplest of greetings and ignored anything and everyone to the point of rudeness. Clearly he does not like his job and frankly, as a client, I'd prefer he got another one. He couldn't have moved at a slower pace and I felt sorry for his partner. Once the truck was loaded up and we were half way to the new house we realised they had left behind the washing machine and dryer. It appeared to come as a surprise to Chris and certainly didn't add to his mood. Last item to be put into the new house was a substantial sized counch. To which he very readily decided they couldn't do it without more men, next weekend. My husband thankfully disagreed and with door removed and feet off the couch, they managed to get it in. All in all he was seemingly very unwilling from the time he arrived. Very dissapointing. I guess repeat business in this game doen't matter all that much as people tend to stay put for a while. But frankly, so long as I might run the risk of having him move me again, I won't be using Conroy.
4 Stars
"Packers were awesome and loading was very quick and effecient"
Packers were awesome and loading was very quick and effecient. Unloading was a bit slow as one of the four guys didn't arrive with the trucks and then once one truck was unloaded another guy left. So finished later than I would have expected or wanted.
"Conroy would be my first choice again"
I appreciated Conroy's prompt responses to emails with clear information and pricing. The movers were on time, efficient, and obliging. I trusted the experience of one mover, and liked the way he was training the younger mover with best technique. Conroy would be my first choice again. Alison D, Christchurch
"all and all job well done"
Good bunch of guys,on our move, more up to date Navman required as they got lead astay some what, making arrival later but once on site made up ground, couple of things sight danage, need a little more care boys, all and all job well done .This was the second time we have used Conroy good service from office staff. Thanks all concerned. Cheers John & Noeleen
"Made a tough job so much easier"
Very happy with the service provided by Allied Pickfords AND yourselves. All staff were very helpful and very pleasant. Made a tough job so much easier. Well done to all of the team on a great job.
paul was very impressed with the way the goods arrived