Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others4 Stars
5 Stars
"took too long"
Conroy's removal people took over 8hrs to pack a small two bedroom house, took too long especially when 90% of the items were pre-packed. Plus two people doing the removal seemed unprofessional ie smoking on site.
"very accommodating"
Napier removal people, fast and efficient. Conroy's in Napier very accommodating when needing to alter delivery day.
"took the stress out of our move"
We were really impressed with the service and care from the Conroy team. From packing to delivery and unpack/placement the team took the utmost care with our possessions. They took the stress out of our move and were a friendly and professional bunch as well. Darryl explained the process and supervised during the unpack. Top class service! Many thanks.
"my goods arrived safe and sound"
Hi , my goods arrived after your feedback request! This is my second time Conroy's have helped me move , this trip was reliable though I was under the impression it wouldn't take as long as it did for the goods to arrive. Sometimes the emails were ahead of what was actually happening and the more generic emails required clarification into plain English or I was told don't worry about that bit on the form , lastly the document upload is too low by a small amount every one of my photos failed by 0.25 , frustrating. Plus when the papers were printed by the Conroy's office the gray areas came out very dark and they were not accepted by customs. All the staff are lovely and responsive but simple clerical issues could have been avoided to save time. Thank you Conroy removals I hope this feedback is found to be constructive not negative as I am very happy my goods arrived safe and sound .
"The removers were very efficient"
I am very pleased with the move as all went well. The removers were very efficient and put things in all the right places, making the job so easy for me. Many thanks.
"excellent job of packing and taking care of our furniture"
Conroys packed our house up in Australia to ship to New Zealand, they done an excellent job of packing and taking care of our furniture, the staff were friendly and excellent to deal with. On arrival to New Zealand conroys bent over backwards and rescheduled there plans to be able to deliver our furniture to us at record speed which we were much appreciative of !! Would highly recommend there service! Thanks again conroys!
"The service was above and beyond"
Thanks to you and your guys for your wonderful friendly service! The service was above and beyond, especially with the delivery; the guys stayed to set up our furniture and beds and then removed the packing rubbish, both of which were unexpected and a great help!
The only thing I would have appreciated would have been if you had notified us when you received our goods at your depot.
Thanks again! Highly recommend!
"the service remained as good as our first experience"
This is our second move using Conroy's. Even with 18 years between moves, the service remained as good as our first experience. The packing staff were efficient and speedy but took great care with our belongings. The transport and delivery team in the North Island also gave great service. We are very pleased that we chose Conroys again, based on our first move. We were not dissapointed. Many thanks
Did have a bit of a problem with mixed packing but apart from that excellent! Very impressed no breakages all good