Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
"Waited over an hour at the delivery end"
"Everything was handled with care"
The move was smooth. Down to earth people. Everything was handled with care, but the only thing I could say bad is that only 1 item wasn't with all my stuff but they in search for it right now. Of all things an 8 seater table. But other wise awesome to deal with. Hopefully my table gets back to me by Christmas.
"The delivery was late"
The service was very good thank you. I omitted to ask you to keep me informed if the delivery was running late and unfortunately, as I was unavailable, some friends were waiting with our key to open the house. The delivery was late, they were very gracious. All was delivered in good condition thank you again.
"respectful and careful with our gear"
The boys shifting us were very cheerful, respectful and careful with our gear. They were also thoughtful about how they loaded up which meant unloading was quick. We felt that they were very trustworthy and skillful at what they do.
"helpful with his advice"
Cheerful staff who were willing and respectful. Scott was particularly helpful with his advice.
"made the process easy for us"
Your consultant Nicky Bourke made the process easy for us. Everything was explained in detail and all questions answered via our daughter. We are quite elderly so having Nicky communicate with us via our daughter was very important.
One Star
"truck negotiation was excellent"
I haven't seen my furniture where it's now living but I was impressed at the artistry of the man who picked up the furniture. His truck negotiation was excellent and so was his packing. My sister says the 2 who dropped off the furniture in the pouring rain were very personable.
Good service at the napier end and the driver was good! One of the un packers (Auckland) was pretty shocking I thought, no idea how to stack things and watching him handle some of my fragile boxes really made me cringe.
Over quoted on size of space required.. ended up using 15-16sqm Not 20. Waited over an hour at the delivery end for the un packers to arrive after receiving a call that they would be there at 12.. (again no fault of the driver he was good)