Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
90%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to othersRescheduled Delivery Times
"helpful & respectful"
both men were polite, helpful & respectful. They were on time and did the job efficiently. They looked after my goods respectfully and everything arrived intact. No breakage at all. Thank you
4 Stars
"have already fully recommended"
Fantastic service the whole way through - I have already fully recommended Conroy’s to several people!! Thanks!!
"made the move stress free"
Conroy Removals quoted me a very reasonable fee for my move from Auckland to Otorohanga. Picked up my furniture on the Monday then delivered it the next day. Everything was well packed on the truck and arrived safely with no breakage or damage. The driver, Robin and his assistants were proffessional and friendly and made the move stress free. I would not hesitate to use Conroy Removals again or recommend them to others.
Kind regards
Steve
"on time"
One minor clitch, no phone call to say they were only 1/2 hr away, but they were on time so no problem. Guys were efficient, careful and friendly. Even backed the truck in where normally no truck would fit!
Regards and thanks Robyn
5 Stars
Will Use Conroy Again
I will definitely be using Conroys whem I move in to my new home.
4 Stars
"disgusting treatment of clients items"
To be given a truck driver to pack our items and then roll our expensive oven from the back room to the front door was disgusting treatment of clients items. The headache dealing with processing the insurance claim afterwards and still dealing with to replace our damaged oven and dented fridge. Being such a big company we expected better, never again. All items in boxes were thrown around, paperwork is in a total mess inside. Wondering how much longer I'm going to argue over damages or if will need to take further action. Also in future sent professional packers, your truck driver thought hilarious he was sent to pack and badly pack at that.
The 4 stars are earned by the Wellington end, the service from go to woa was great. The receiving experience less so.
Auckland delivery was scheduled for 9am Monday, a bit of a delay but something we could live with. We planned around that schedule, but the truck didn't come. Instead we got a call that delivery weas rescheduled to 1pm. Again no truck, but another "guaranteed final" reschedule to 3pm. By this time both my wife and I had been making unhappy calls to the Auckland office. Unloading finally started at about 4:15pm, after a wasted day for my wife. That was not good service. If I was rating the Auckland delivery alone, I would give 1-2 stars.