Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others" Very bright and bubbly"
"excellent communication from your office/dispatch"
Hi Paul and Dave,
I wish to note the excellent communication from your office/dispatch team ahead of the move and the 2 guys on the day moving. They were friendly and very hard working (I have very poor access and they worked very hard on a hot day).
Please recognise them for their excellent service and great engagement... both guys are great ambassadors for your company!
Kind regards, Olivia
"nothing was a bother"
Two first class guys, nothing was a bother, very helpful, would highly recomend Conroys for a trouble free removal.
3 Stars
4 Stars
The poor driver spent 1.5 hours trying to back hi HUGE truck dome a narrow curved road way. It things could be transfered to a somewhat smaller truck it would be good. The driver was seeriously stressed out.
5 Stars
"heard nothing"
Despite multiple calls (all went to voicemail) and e-mails, I heard nothing for two weeks between when my goods cleared customs (January 11th) and when the delivery guys called (January 26th). Delivery guys called on the afternoon of 26th, and said they would be around between 5-7pm. They never showed up that night and never called to say they wouldn't be coming. They called the next morning and said they will be there in the late morning. Again, they didn't show up within that time frame, and never called to say they wouldn't be there. The New Zealand side of the operation has really let the team down, I was super impressed with the Australian crew and the guys that packed and picked up my stuff.
5 Stars
Hi Gary and Fiona - Lily and Rob packed and moved our furniture, they were simply superb in every aspect and real ambassidors for your company! Please convey my thanks to them. Kind regards John
"The service was great"
The service was great the guys looked after us well, just disappointed it took almost 12 weeks for my shipment of household items and clothing that we really needed if not for that i would be your greatest fan...
"professional service"
Great fast friendly professional service as always.
2 Stars
The transport of our furniture between cities went well, however we experienced delays around getting an on-site quote which delayed our moving timing. Also, the truck arrived at the destination for unloading more than an hour after the time we were told it would arrive.
"4 hours later than the estimate"
4 hours later than the estimate for pickup, and 4 hours later than the estimate for dropoff. All of these hours were spent needlessly waiting at the removal location. I realise an exact time estimate is not realistic but I'd expect something closer to +/- 1 hour.
The actual moving part of the Conroy service was very good, the waiting was not.
Brilliant, the boys as usual were awesome! Blazing hot sun yet they worked on through the afternoon with no complaining. Very bright and bubbly which made a stressful situation so much easier