Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
Of clients surveyed said they would use Conroy Removals again90%
Of clients surveyed said they would recommend Conroy Removals to others5 Stars
5 Stars
5 Stars
5 Stars
Thank you for all you have done to facilitate our belongings arrival. Much appreciated.
We now wait for you to collect the empty boxes please.
4 Stars
Excellent Communication
Conroy Removals, as the receiving agent, was very good. Your communcation was excellent and you did all you could to expedite the final delivery. However, our overall experience with this shipment has been terrible and that is entirely down to the incompetance of the dispatching agents, Simpsons Removals of the UK. Please, for the sake of keeping your good reputation, cease any association with Simpsons Removals.
Many thanks for your efforts.
"friendly and fit"
The perfect move! Professional, friendly and fit. Thank you.
"Turned up on time"
Conroy were excellent. Turned up on time which is c rucial. I had a container at theior yard and storage at a lock up.The guys were professional and very good at what they do.I have unpacked about 60% and no breakages . All well packed and I have some very fragile items.When house lot returned they mad sure the big stuff, beds, tables etc all good to go. Somne cartons ended up in wrong rooms , but heh who cares.Well done guys , apprecitaed.
5 Stars
"Very poor communication"
Very poor communication. I had to constantly email/call to get any updates. Only 1 hour notice for delivery.
"seriously dissapointed"
We made use of Conroy when we arrived from South Africa in New Zealand, so our first thought when we had to move within New Zealand was to go with the team we used before.
The qoute we received was not the lowest, but based on our previous experience i made the decision to go with Conroy to move us.
The team that packed us was not bad. Tim is a hard worker and was always friendly and professional. They packed all our items within 2 and a half days and then took quite some time to load the truck, which could not come all the way up our driveway. Some of the team members said to me that the reason they struggle to get the truck loaded was due to the fact that they had to haul our stuff down to the truck, to which my response was that an agent did come and view our property when they quoted, so the steep driveway was known.
The truck arrived an hour and a half later that we were told in Ohope, and that without a team to unload the truck.
From what I understood, all furniture taken apart would have been assebled again, which we were informed by the truck driver is not the case. The truck was emptied and left, with nothing being assemled again.
We have got some damaged furniture, for now a coffee table in pieces and a glass cabinet that the foot was broken off, and when i asked the driver to make a note on the delivery report, he was not to happy about it.
I am seriously dissapointed in the service received from Conroy and can assure you that I will not be recommending your team quite soon.
Once unpacked, I will put all the information together for a claim as the damage is unacceptable. A person can accept a slight dent here of a scratch there, but legs broken off a coffee table is negligent and unacceptable.
"quick and accommodating"
Guys where quick and accommodating makibg it an easy move thanks
All went to plan