Customer Reviews
We request reviews from all of our customers regarding the service they received from us. Good or bad, we put them all up here for you to see.
91%
90%
5 Stars
"The moving team were awesome"
"guys worked hard"
Happy with the move. The guys worked hard. Only one bottle missing.
"Easy care"
Easy care and no worries. Great feedback of contents whereabouts and clearance.
Fantastic Service
Overall customer service was great, from quoting to packing and delivery. My only concern was the type and placement of labels on items of furniture. These aren’t easy to remove by hand and require product to remove the residual label. Otherwise a fantastic service
5 Stars
Great Experience at Pick Up
We had a great experience with the pickup process although we were quoted 4-5 weeks transit time and it’s been 6 and we still haven’t received it. We paid to ship a 20 foot container to garauntee faster delivery.
Took Longer Than Expected
The removers arrived at 10.45. They then had a 15 minnute break. They started at 11.00. Once everything was in the van they followed me to my new home 10 minutes down the road. They detoured to buy some bottled water and this took around 30 minutes. On arrival they then had a lunch break. They then unpacked the van and everything was completed by 2.30. I was charged for the whole time including the water and lunch break. I was uncomfortable signing the invoice however I was on my own and I didn't want any unpleasantness between myself and 2 of your workers. I felt quite vulnerable.. I had also advised the company that I had a number of outdoor pots and plants plus outdoor furniture to be transported. The staff made it obvious that they didn't really want to move them. The van was also to small which would have necessitated a second trip. I made alternative arrangments. I am also surprised that it took a total of 3.5 hours to move 22 items 10 minutes down the road.
4 Stars
"nothing was a problem"
Awesome friendly movers very considerate and nothing was a problem at. Karen
"hugely professional job well done"
I just wanted to congratulate Conroy Removals for a hugely professional job well done.
Right from the initial house visit, to the guys in Chch who packed up, to the guys who dropped off in Tauranga, I was hugely impressed with the service, communication, attitude, professionalism, and care taken by everyone involved to ensure my move was as hassle free as possible.
It has been a stressful couple of weeks moving cities, but thanks to everyone involved from Conroys, the furniture removal side of it was an absolute breeze.
If you could pass this on to higher up and the team involved that would be much appreciated.
The moving team were awesome hard working guys friendly patient and just fantastic please such a great team